Demo

General Service Office Staff Member

Alcoholics Anonymous
New York, NY Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 5/17/2025

About Alcoholics Anonymous

Founded in 1935, Alcoholics Anonymous World Services (AAWS) is a 501(c)3 non-profit organization and an international fellowship of people who have had a drinking problem. The Alcoholics Anonymous fellowship is nonprofessional, self-supporting, multiracial, apolitical, and available almost everywhere. The General Service Office (GSO) in the Morningside Heights neighborhood of New York City employs approximately 95 individuals (both alcoholic and non-alcoholic) and serves over 2 million members in the U.S. and Canada.

Our mission at the GSO is to support carrying the message of Alcoholics Anonymous to the still-suffering alcoholic by providing services to A.A. members, groups, and others; publishing and distributing A.A literature, preserving A.A. history, and sharing A.A.'s collective experience. Not only is our team incredibly mission-driven, but also tremendously supportive of each other as both colleagues and individuals.

Job Summary

The GSO Staff Member is responsible for work that is specific to each of our 12 service desks, rotating to a new office and assignment every two years. Assignments include Treatment / Accessibilities / Remote Communities, Conference, Cooperation with the Professional Community, Corrections, Group Services, International, International Convention, Literature, Nominating, Public Information, Regional Forums and Staff Coordinator. This is a great opportunity for a member of A.A., with at least six years of continuous sobriety, who has strong writing and communication skills and a good understanding of our service structure to be a "special worker" and join us in our mission to help the still suffering alcoholic.

Responsibilities

  • Maintain ongoing communication with A.A. members on all aspects of recovery and service.
  • Represent the General Service Office at A.A. functions throughout the U.S. and Canada.
  • Provide primary staff resources and support for the General Service Board and the annual General Service Conference.
  • Participate as secretary to trustee and Conference committees as well as a resource and guide to these committees, such as researching and creating extensive background material.
  • Participate in the weekly GSO Staff meeting, monthly department meetings, monthly Employee Huddles, and additional intra-office committees as needed.
  • Coordinate and oversee varied projects such as public relations for an International Convention for 50,000 attendees, triennial survey of A.A. Fellowship, exhibits at national professional meetings, videos and literature for Fellowship as needed.

Requirements

  • A minimum of six years' continuous sobriety in A.A. is required.
  • Familiarity with A.A.'s Twelve Traditions and Concepts, the A.A. Service Structure, and the role of A.A. World Services, A.A. Grapevine, the General Service Office and the A.A. General Service Board.
  • Excellent written communication skills to explain and report with clarity the general program of Alcoholics Anonymous; the A.A. service structure; A.A.'s Steps, Traditions, principles; and to respond to inquiries regarding specific GSO assignments.
  • Superior verbal communications skills and ability to communicate with clarity, diplomacy and tact with colleagues, high level professionals in several fields, government, and other agencies.
  • Strong ability to write and present successful presentations to outside professionals and A.A. members in various settings, both in person and virtually.
  • Strong sense of accountability and humility.
  • Proficient in Microsoft Office (Excel, Word, PowerPoint), Teams, calendar management, and comfortable getting quickly up to speed on new digital platforms.
  • Ability to multi-task, organize, create, and maintain assignment-related documents and files.
  • Flexibility required by biannual rotation to new assignments and ability to learn quickly and bring creative thinking and vision to new assignments.
  • Ability to travel throughout the U.S. and Canada.
  • French and / or Spanish speaking and writing is a plus.
  • Pay & Benefits

    This is a salaried, exempt position with annual pay starting at $107,000. We also offer a relocation package for those at least 50 miles outside of the NYC metro area.

    AAWS offers robust health benefits including majority employer paid medical, dental, and vision, an employer-funded health reimbursement account, long- and short-term disability, and life insurance. We offer generous paid time off including 3 weeks of vacation to start, 10 sick days, personal days, paid company holidays and 1 floating holiday. Additional benefits include a 403(b) plan with employer contribution, tuition reimbursement program, and salary continuation program, all of which are available after 12 months of employment.

    Location

    This position is in New York City; we currently work a hybrid schedule of 3 days in office and 2 days remote.

    Applying

    Click the "Apply" button below to complete the application and be considered for this position. Along with our application, please include a writing sample answering the following question in three paragraphs :

    Why do you want to work at the General Service Office as a GSO Staff Member?

    AAWS is committed to the full inclusion of all individuals. As part of this commitment, we will ensure that persons with disabilities are provided with reasonable accommodation. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to humanresources@aa.org or 212-870-3138.

    AAWS is committed to maintaining a diverse and inclusive environment and is proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to age, arrest or conviction record, caregiver status, color, disability, gender, gender identity, height and weight, marital or partnership status, military service, national origin, pregnancy, race, religion / creed, salary history, sexual and reproductive health decisions, sexual orientation, status as a victim of domestic violence, or unemployment status.

    Finally, your security is a priority. Please note that any communication from our organization about a job opportunity will only be made by an AAWS employee with an aa.org or @mail.paylocity.com email address.

    We would never ask you as part of our interview process to provide personal or financial information, such as your social security number, online account passwords, credit card numbers, passport information, and other related banking information. If you believe you've been a victim of a phishing attack, please mark the communication as "spam" and alert us right away at humanresources@aa.org.

    Salary : $107,000

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    Job openings at Alcoholics Anonymous

    Alcoholics Anonymous
    Hired Organization Address New York, NY Full Time
    Job Type Full-time Description About Alcoholics Anonymous Founded in 1935, Alcoholics Anonymous World Services (A.A.W.S....

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