Sales and Account Manager

We’re looking for a proactive, “batteries-included” Program Advisor to support our clients encourage them to renew their enrollment for the next year. The Program Advisor is effectively the client’s go-to person between workshops. With experience, the Program Advisor becomes an expert in how to use our tools and concepts and how to apply them to our clients’ businesses. The role is both challenging and fulfilling, with a huge opportunity to make a real difference in our clients’ lives.

Who we’re looking for :

You work independently and take charge of your own results.

You maintain a high level of activity while managing multiple priorities.

You’re confident and responsive, and you take initiative to make things happen.

You have a strong entrepreneurial spirit—you embrace new opportunities and thrive in a constantly evolving and creative environment.

You communicate clearly and persuasively with all types of people.

Other assets we’re looking for :

4 years’ sales and client management experience.

A university or college degree.

Adaptable and flexible, with a sense of humor.

Detail-oriented planner – you look ahead and stay on top of things.

An ability to see “the big picture” while staying aligned with the company vision.

Personable, energetic, and fun to work with.

You’ll be responsible for :

1. Renewal Sales

Achieve 75% or higher in client renewal from one year to the next.

Increase renewals by effectively addressing clients’ needs and offering solutions, and actively engaging clients, both in person and on the phone.

2. Client Success

Manage, support, and coach up to 150-200 clients between their quarterly workshops.

Learn all concepts and tools and become a resource for our clients.

Reschedule clients who miss or cannot attend their regular workshop.

Handle all client issues with professionalism, integrity, and grace.

3. Attending Workshops

Interact with, answer questions, and provide direction for clients in the workshops (you’ll attend 6-10 workshops / quarter).

Travel to other workshop cities in North America on occasion (up to eight one-week trips per calendar year).

Lead occasional presentations to clients on specific concepts or tools, requiring clear communication and effective public speaking skills.

4. “Out-Back-In” Sales

Call former clients who are currently not enrolled to promote re-joining the Program.

The goal is to have at least 1-2 “out” clients per month (12-24 / year) re-enrolled.

Why Us? We have :

Exceptional Clients : As a Program Advisor, you will play a key role in dramatically improving people’s lives. Our clients are extraordinary individuals who, because of their involvement in the Program, will go on to powerfully multiply their business, future, and growth.

Extraordinary Culture : As a company that teaches entrepreneurial teamwork and walks our talk, we take a lot of pride in cultivating a collaborative, positive, growth-oriented culture. We are constantly supporting our team members in their own learning and growth as we evolve and innovate as a company.

You’ll also get : A hybrid work model.

Six weeks of paid time off each year.

Twenty-one flex hours.

A flexible and competitive benefits plan.

Top-tier onboarding and training.

Insightful assessments to help you identify your unique strengths.

Access to our first-class workshop programs.

Fun team challenges, events, and celebrations.

Three paid days off per year to volunteer with your chosen community.

Access to a fully-equipped gym.

Unlimited free pop, juice, coffee, and occasional catered lunches.

And much, much more!