What are the responsibilities and job description for the System Engineer position at Alderson Loop?
Alderson Loop is seeking a highly skilled Systems Engineer to join a project with a leading payroll and benefits company. This role is ideal for a highly skilled IT professional with expertise in Windows Server administration, Citrix VDI environments, VMware, and Cisco networking. The selected candidate will be responsible for the design, implementation, maintenance, and troubleshooting of enterprise infrastructure systems supporting a complex virtual desktop (VDI) and server environment.
Key Responsibilities:
- Support and maintain network operations for 400 VDI desktops and 500 virtual servers.
- Troubleshoot and monitor network, system, and application issues to ensure stability and performance.
- Manage server patching, updates, and backup system configurations to maintain business continuity.
- Implement and maintain infrastructure monitoring solutions for optimal system availability.
- Oversee file share management and recovery operations, ensuring secure data accessibility.
- Configure, maintain, and enhance Cisco switches, routers, and security appliances.
- Participate in network design, infrastructure upgrades, and business resiliency initiatives.
- Recommend emerging technologies to improve IT operations and efficiency.
- Participate in an on-call rotation for system support and incident resolution.
Required Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or related field (preferred).
- 5 years of experience in System Engineering or equivalent industry accreditation.
- Strong experience in Microsoft operating systems (server & workstation).
- Expertise in Citrix VDI environments (Citrix DaaS preferred) and profile management systems (ProfileUnity preferred).
- Hands-on experience with Windows infrastructure services (AD, GPO, CIFS, DFS).
- VMware ESXi experience in a clustered environment.
- Proficiency in SAN storage allocation and management.
- Experience supporting file share management (Resilio preferred) and backup operations (Commvault preferred).
- Strong knowledge of Cisco networking, including switches, routers, and security appliances.
- Scripting experience in Batch, VBScript, PowerShell, or Perl for automation.
- Certificate management experience.
- Ability to handle high-pressure troubleshooting and prioritize business-critical needs.
Preferred Qualifications:
- Microsoft, Cisco, Citrix, or other Infrastructure-related certifications.
- Familiarity with cloud-based infrastructure solutions.
