Program Support Specialist

Description

Position Title:  Program Support Specialist 

Reports to:  Operations Manager 

Location:  Fort Eisenhower, GA

Employment Status:  Full-Time

Work Schedule: Monday-Friday, 8:00AM to 4:30PM

FLSA Status: Non-Exempt 

Position Summary: Aldevra is currently recruiting for a qualified Program Support Specialist  to support the Family Advocacy Program (FAP) at Fort Eisenhower, GA. This role is responsible for performing a wide range of clerical and program support tasks, including managing records, scheduling appointments, supporting training events, and assisting with daily operations. The position requires strong organizational skills, attention to detail, and proficiency in Microsoft Office applications to ensure smooth and efficient program operations. The ideal candidate will already align with Aldevra’s core values of SOAR (Strong Integrity and Ethics, Outstanding Teamwork, Accountability-Driven and Relentless Pursuit of Quality).

This position is contingent upon contract award.

DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Answer phones, take messages, schedule appointments
• Greet clients and visitors; provide general program information
• Prepare and maintain appointment logs, sign-in sheets, and rosters
• Maintain files and records in accordance with regulations
• Input data into automated systems
• Create and edit correspondence, reports, and documents
• Order and maintain office supplies
• Maintain bulletin boards and display areas
• Update program materials such as brochures and pamphlets
• Assist in organizing and tracking training and prevention education activities
• Prepare materials for briefings, classes, and meetings
• Collect and input training attendance data
• Assist with meeting coordination and note-taking
• Support planning of special events and campaigns 
• Local travel for home or hospital visits, and educational awareness classes.
• All other duties as assigned.

About Us

Aldevra was founded in 2009 by current President & CEO Rodney Marshall, a U.S. Marine Corps veteran and minority entrepreneur. The company began by selling foodservice equipment to the federal government and later expanded to include medical equipment and professional services, helping to meet a broader range of customer needs. Today, Aldevra is recognized as a top foodservice equipment dealer in the U.S., specializing in federal government sales while also growing its commercial and e-commerce customer base. Its professional services division provides federal agencies with healthcare professionals, construction and facilities managers and technicians, and administrative support. Whether it's equipment or staffing, Aldevra is committed to delivering high-quality products and timely service at the best value.

Recent accolades include:

• Inc. 5000 Fastest-Growing Private Companies in America No. 3359 on the 2024 list
• Foodservice Equipment Reports 2024 Top Dealer 
• VETS Indexes 5-Star Employer for 2024 Employer Awards 
• Foodservice Equipment & Supplies magazine 2024 Distribution Giants list 
• Great Expectations Award for Outstanding Growth in 2023 
• Strata GPO Top 10 Dealer
• RATIONAL 2024 Premium Partner Award
• Great Place to Work® 
• 2021,2022,2023,2024, and 2025 Military Friendly® Employer Gold designation
• 2021, 2023, and 2024 HIRE Vets Medallion Award
• ENERGY STAR® Partner
• Department of Defense Military Spouse Employment Partnership Small Business Partner
• Army Partnership for Your Success (PaYS) Partner #911

Learn more about us at aldevra.com.

Requirements

Security Requirements:

• Must be able to obtain CAC clearance.  

Workplace Safety and Environment:

This position is based in an office environment, primarily involving computer work, meetings, and collaboration with team members.

This position requires passing an extensive background check.

Qualifications:

• 1 year of administrative or clerical support experience
• Ability to work independently and maintain confidentiality
• Experience with data entry and recordkeeping
• Valid driver's license
• Excellent verbal communication skills and telephone manner
• Excellent and accurate written communication
• Familiarity with Windows operating systems; online calendars and cloud systems; intermediate to advanced skills Microsoft office products required
• Excellent attention to detail; accurate data entry
• Customer Focused and team-oriented work ethic
• Able to multi-task efficiently and accurately, focusing on quality

 Veterans and Military Spouses are encouraged to apply.   

We offer you a generous benefits package including:

• Medical, Dental and Vision
• Short Term and Long-Term Disability
• Life Insurance
• Paid Time Off
• Employee 401(k) with company match
• Professional Team Environment

Aldevra is an equal opportunity, E-Verify employer, drug free workplace, and complies with ADA regulations as applicable. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristic protected by law.