Senior Manager, Employee Benefit Programs

Job Overview :

Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.

All team members will be required to work on-site three (3) days per week. The on-site days will be Wednesdays and Thursdays, with a third day to be selected by the employee in consultation with their leader.

For the right talent, we are open to considering remote candidates. We will prioritize candidates who meet the key qualifications and demonstrate a strong alignment with the role’s requirements.

This is an excellent opportunity to join a dynamic People and Culture team dedicated to making a positive impact on the lives of over 10,000 team members. In this role, you will be at the heart of developing, implementing, and optimizing a wide range of benefit and well-being programs.

As the Senior Manager, you will be hands-on in managing day-to-day operations while also leading a small team of Benefits Specialists. You will work closely with internal and external stakeholders to ensure seamless delivery of programs, while also contributing to the broader benefits and well-being strategy. This position offers the unique opportunity to balance operational efficiency with forward-thinking strategic planning in a collaborative, supportive environment.

If you are looking for a role that allows you to both lead a team and make a meaningful impact on employee well-being, this is the role for you!

Key Responsibilities :

• Team Leadership : Guide and support a team of Benefits Specialists to ensure high performance across the areas of benefits administration, process and internal customer service. Track the workload of the team and ensure service levels are met or exceeded.
• Benefit Administration : Implement and maintain efficient processes for benefit administration, ensuring compliance with laws and Five Star policies. Proactively identify areas of organizational risk and partner with consulting and legal teams as needed to ensure compliance.
• Communication & Engagement : Develop strategies to communicate benefits offerings to employees and internal teams, aiming to increase understanding and engagement for a dispersed front-line population of employees. Ensure all internal communications materials and platforms are up to date with relevant, current information.
• Strategy & Design : Collaborate with the Senior Director of HR to align benefit programs with company goals and market trends.
• Market Research : Stay updated on health, wellness trends, and emerging technologies to recommend enhancements to benefit offerings.
• System Enhancements : Work with the internal Workday team to address system issues and implement improvements for better employee experience and efficient administration of benefit programs.
• Process Improvement : Proactively identify and implement process improvements to streamline programs and tools.
• Project Management : Lead and manage benefit program implementations, including the annual open enrollment period.
• Compliance & Reporting : Monitor compliance with federal and state regulations and ensure timely filings and notices.
• Leave of Absence & 401(k) Program Management : Oversee the centralized leave program and manage the company’s 401(k), ensuring compliance and overseeing audits and committee meetings.
• Annual Budget & Vendor Management : Collaborate on establishing the benefit budget and manage vendor relationships.
• Utilization & Data Analysis : Track and analyze benefit utilization trends, report on insights to optimize program utilization and value.
• Program Engagement : Implement initiatives and programs to further enhance and drive program awareness and utilization. Partner with internal HR team to collaborate on the rollout and ongoing use of benefit programs.

Required Experience :

Key Competencies :

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