What are the responsibilities and job description for the Senior Salesforce Developer position at Alexa Systems?
Job Details
Role: Senior Salesforce Developer - Hybrid - Remote
Visa- H1B & & USC
Skill Set: Salesforce CRM , Data Cloud, Business Analysis, Requirement Analysis,
- Work closely with business stakeholders to understand requirements and translate them into Salesforce Data Cloud (CDP) solutions.
- Analyze existing customer data models, data sources, and data governance to optimize usage within Salesforce Data Cloud.
- Define customer identity resolution rules, segmentation strategies, and data activation use cases.
- Collaborate with Sales, Marketing, IT, and Customer Experience teams to drive data-driven decision-making.
- Salesforce Data Cloud Implementation & Optimization:
- Work with technical teams to design data ingestion, transformation, and activation workflows within Salesforce Data Cloud.
- Define and document data mapping, identity resolution strategies, and consent management requirements.
- Ensure data compliance with GDPR, CCPA, and other regulatory requirements.
- Validate and test data ingestion, transformation, and deduplication processes.
- Work with Salesforce developers, architects, and data engineers to enhance data quality, governance, and enrichment processes.
Data Insights & Reporting:
- Leverage Data Cloud Insights, AI, and analytics tools to provide meaningful business insights.
- Develop dashboards, reports, and KPIs to track data activation performance.
- Recommend enhancements based on data trends and customer behavior patterns.
- Stakeholder Collaboration & Training:
- Conduct training sessions for business users on Data Cloud capabilities, segmentation, and activation workflows.
- Act as a bridge between business users and technical teams to ensure alignment of objectives.
- Drive continuous improvement initiatives by collecting feedback from end users and optimizing data processes.
Required Skills & Qualifications:
- 3 years of experience as a Business Analyst working with Salesforce (preferably in Salesforce Data Cloud, CDP, or Marketing Cloud).
- Strong understanding of customer data platforms (CDP), data governance, and identity resolution.
- Experience working with data ingestion, data mapping, ETL processes, and APIs.
- Proficiency in SQL, data modeling, and analytics.
- Familiarity with Salesforce Data Cloud (CDP), Marketing Cloud, CRM Analytics, or Tableau is a plus.
- Knowledge of data privacy regulations (GDPR, CCPA, HIPAA) and best practices.
- Strong communication skills to engage with business and technical stakeholders.
- Salesforce certifications like Salesforce Data Cloud Consultant, Marketing Cloud Administrator, or Salesforce Business Analyst are preferred.
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