What are the responsibilities and job description for the Desktop Support position at Alexander Technology Group?
The Alexander Technology Group is working with a respected Managed Service provider near Boston MA to find a Desktop Support Administrator to join their growing team. This is an opportunity to make a big impact! They are looking for a Desktop Support Administrator who will bring a positive attitude and passion for technology. The Desktop Support Engineer must have 2 years of prior corporate IT experience, unfortunately no entry level candidates will be considered at this time.
Daily Responsibility Include
ATG456
Daily Responsibility Include
- Support end users in Windows 10, understand basic windows troubleshooting
- Windows desktop application support
- Using a ticketing system
- Active Directory and Microsoft 365 administration, basic understanding required
- Remote management tools
- Active Directory including password resets, group policy, permissions
- Office 365
- Windows Servers (2012, 2012R2 2016, 2019)
- VMware
- VPN setups and troubleshooting
- SCCM or other Imaging experience
- Any PowerShell scripting experience is highly desired
- Great customer service skills
- Must be eligible to work in the US for any Employer without restriction or expiration
- No third party candidates will be considered for this role
- No relocation assistance can be provided for this position
ATG456
