Demo

Desktop Support

US Tech Solutions
Cambridge, MA Full Time
POSTED ON 4/23/2025
AVAILABLE BEFORE 5/19/2025

Duration : months

Job Description : Responsibilities

  • Provides on-site client facing support; including installation, servicing, and repairing systems.
  • Quality checks operational status of system equipment before deployment.
  • Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
  • Ensures issues are referred to the appropriate personnel / service areas for follow up, testing and troubleshooting.

Basic Qualifications

  • of field support experience
  • Hardware / software installation, support and troubleshooting
  • Experience with Windows
  • Experience with MS Office and OS
  • Configuring new PC’s / notebooks via SCCM imaging
  • Ticket management experience
  • iOS device familiarity
  • Lift and carry up to lbs
  • Work Environment

  • Office environment
  • Walk up Kiosk support
  • Vending and Locker resupply
  • US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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