What are the responsibilities and job description for the Desktop support position at VDart Inc?
Title : Desktop support
Location : Boston MA Milwaukee WI
Duration : Contract
Job Description :
- IT Site Support Specialist who will manage technical support services to all employees in supported offices. This is a handson role where the resource will provide both remote and desktop support as well as assist with projects like storage implementation server and network upgrades and mobile computing reviews. The IT Site Support Specialist will be responsible for :
- Providing technical expertise and enduser support in the areas of Mac OS Microsoft Windows platform (Windows 10) Microsoft Office 365 offtheshelf applications Remote Connectivity Platform network / local HP & Canon printers via desk side phone support or remote support
- Tenacious logging of tickets and timely resolution of firstline issues or escalation to other support teams
- Providing desktop / laptop break / fix / maintenance support
- Providing support to growing mobility platform (iOS Android and windowsbased platform)
- Technology onboarding deployment and offboarding asset recovery
- PC and Laptop build
REQUIREMENTS :
Key Skills
Mac Os,Active Directory,Desktop Support,Computer Networking,Mobile Devices,Windows,Remote Access Software,SCCM,Help Desk,Operating Systems,Remedy,Troubleshooting
Employment Type : Full Time
Vacancy : 1
