What are the responsibilities and job description for the Assistant Director of Program Operations position at Alexander Twilight Academy?
About Us
Named after the first Black American to graduate from college in the United States, Alexander Twilight Academy (ATA) is a free, longitudinal catalyst and high school and college access organization that provides hard-working, high-potential students from under-resourced backgrounds with the highest-quality educational and life-enriching opportunities. Through rigorous, year-round academic programming, support, advocacy, enrichment, and mentorship, ATA prepares middle school students to earn admission to and thrive at the nation's top high schools, colleges, and beyond. ATA makes a long-term commitment to serve each student and family we admit from middle school through college and beyond. ATA develops leaders who will change the world and catalyzes the next generation of great thinkers, creators, and changemakers to live meaningful lives of passion and purpose.
Piloted during the summers of 2018 and 2019 and launched, in earnest, during the 2019-2020 school year, ATA has grown by adding a new cohort of rising 6th grade students each year. ATA now serves five cohorts of students in grades 6-10. Alexander Twilight Academy is at an incredibly exciting inflection point after placing 100% of our 2023 and 2024 8th grade applicants into the Boston Exam Schools and prestigious independent day and boarding schools with a cumulative total of over $21M of financial aid in hand. ATA is continuing to grow and scale both the middle school model and fully build out the high school and college aspects of the model with robust programming, support systems, career exploration, internship training and placement, as well as college guidance and placement. Our first cohort of students will be entering college in fall 2027.
About the Role
As the Assistant Director of Program Operations, you will be responsible for the following scope of work.
- Support all logistics for school-year and summer programming, including management of vendors, transportation, and food services.
- Support with compliance and execution of human resources functions such as benefits administration, issuing staff contracts, and staff onboarding.
- Conduct market research to grow and refine human resources policies.
- Manage logistics for staff learning opportunities and community building to ensure a highly effective and collaborative team culture.
- Lead technology initiatives and troubleshooting, including Google Suite oversight and student chromebook management.
- Assist with key financial projects, including invoice processing, budgeting, and coordinating vendor payments.
- Support student information management systems, ensuring data is accurate and up to date.
- Oversee supply procurement in an efficient and highly cost effective manner.
- Coordinate logistics and information management for hiring processes.
- Support additional programmatic projects as needed.
About You
- You are firmly committed to educational access, equity, social justice, and ATA’s mission and vision.
- You have worked in a school or nonprofit setting, ideally in an operations capacity.
- You are steeped in process, are highly organized, and have an incredibly strong attention to detail.
- You have exceptional follow up and follow through, showing relentless persistence in closing out key tasks.
- You are receptive to feedback and unafraid to take proactive steps to make improvements and/or solve problems.
- You are a successful multi-tasker and thrive when managing concurrent projects under tight deadlines.
- You are an excellent communicator and can confidently build relationships with students and families from diverse backgrounds.
- You are highly responsive and demonstrate excellent customer service with multiple stakeholders including ATA staff, students and families, vendors, and other key supporters in the ATA network.
Qualifications
- Bachelor’s Degree required. Recent college graduates are encouraged to apply.
- 1-2 years of professional experience in schools, nonprofits and/or the public sector is a plus.
- Experience with independent high schools and/or admissions is a plus.
- Fluency in Spanish, Haitian Creole, and/or Portuguese is preferred.
- Availability to work a flexible schedule - some Saturday and evening work is required.
The Details
This is a full-time role with expectations and benefits commensurate with all full-time roles at ATA.
- Location: Our team works together in our Jamaica Plain office on Mondays, Tuesdays, and Thursdays, with optional remote days on Wednesdays and Fridays. During the 6-week Summer Leadership Program we are in-person every day.
- Benefits: We offer a strong benefit package including healthcare, dental, vision, a 401K option, and a generous PTO policy including holiday closures.
- Compensation: Salary for this position starts at $54,000 and is commensurate with experience.
- Start Date: Recognizing that many qualified candidates for this role may currently be in school-year contracts, we are offering a flexible start date, no later than June 15.
How to Apply
Please send your resume and cover letter to jobs@alexandertwilightacademy.org with the subject line “Assistant Director of Program Operations.”
Alexander Twilight Academy is an equal-opportunity employer and does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
Salary : $54,000