Demo

Front of House Manager

Alexandra Inn
Traverse, MI Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 4/6/2025

Blush: Rooftop Terrace, an elevated dining experience atop the Alexandra Inn, is seeking a Front of House Manager to lead our service team for the 2025 season. Located on the fifth floor, Blush offers stunning views, craft cocktails, and a carefully curated dinner menu. This is a full-time, seasonal role with employment ranging from March – October, annually.

Position Overview

Reporting directly to the Director of Operations, the Front of House Manager is responsible for overseeing all front-of-house operations, including staffing, training, scheduling, and service execution. This position requires strong leadership skills, a passion for hospitality, and the ability to manage a fast-paced, seasonal restaurant in a boutique hotel setting. This individual must work closely and alongside the Head Chef and Assisant Hotel General Manager.

Key Responsibilities

  • Staffing & Training: Recruit, hire, and train bartenders and servers to maintain high service standards.
  • Service Operations: Oversee daily service, ensuring smooth and efficient front-of-house operations.
  • Scheduling: Create and manage front of house staff schedules based on business needs.
  • Collaboration: Work closely with the Executive Chef and Assistant Hotel General Manager on restaurant and hotel events.
  • Inventory Management: Assist with bar and beverage inventory, including keg and wine orders.
  • Customer Experience: Maintain exceptional hospitality standards and promptly address guest concerns.
  • Compliance & Safety: Ensure adherence to health, safety, and alcohol regulations.

Qualifications

  • Previous experience in restaurant management (front-of-house necessary).
  • Strong leadership and team-building skills.
  • Experience creating staff schedules and managing labor costs.
  • Knowledge of cocktails, wine, and beverage service.
  • Proficiency with Toast POS (preferred).
  • Ability to lift up to 50 lbs (kegs, wine cases, etc.).
  • Flexibility to work evenings, weekends, and holidays.
  • Excel experience to track beverage costs.
  • Ability to create and tweak a beverage menu in collaboration with the Head Chef, Director of Operations, and ownership team.
  • Ability to foster strong relationships with staff, vendors, and customers.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

  • Employee discount

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Ability to Commute:

  • Traverse City, MI 49686 (Required)

Ability to Relocate:

  • Traverse City, MI 49686: Relocate before starting work (Required)

Work Location: In person

Salary : $20

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