What are the responsibilities and job description for the Quality Technician position at Alexandria Extrusion MidAmerica LLC?
Job Description
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following description of work to be performed by this individual is not intended to be all-inclusive. Rather, it focuses on the major tasks that must be accomplished.
Ensure that safety is always the number one priority at Alexandria Industries; promote and support a safe work environment and safety-oriented culture by following all safety programs and guidelines
Support the quality department by responding to customers’ calls regarding quality related questions
Perform product verification tests to verify parts meet customer specifications
Enter customer concerns into the database and provide necessary follow-up :
Assist and support all departments with the corrective action system
Assist leadership with root cause analysis as needed
Follow up and verify corrective action with the help of the audit team
Wordsmith and send corrective action responses to customers as required
Provide data from corrective action system as requested for quality system improvement
Maintain corrective action database
Review items for document control system and assist in updating the system as needed :
Send out emails of documents that are coming due and overdue
Follow up on outstanding documents
Enter updates into the system
Continuously improve the company quality system and results by using ISO9000 as a guideline
Assist and plan internal ISO audits
Make accurate, easy to use SmartScope programs to verify product
Audit the Quality System in all areas to verify compliance
Maintain the calibration system to include equipment tracking, equipment calibration scheduling and overall calibration of equipment maintenance using Calibration Recall software
Read and analyze customer blueprints and specifications to understand product requirements
By use of necessary measurement equipment, determine the conformance of the part to the customer specifications and maintain proper and accurate records as to the test results
Collect and analyze data to assist with proper die corrections
Assist with Internal ISO audits at Alexandria Extrusion MidAmerica (AEM)
Assist in customer visits and quality audits as needed
Work to shorten all QC checks using SPC as basis, to minimize equipment downtime
Work with all department in the best interest of improving processes and procedures through means of data collection
MINIMUM QUALIFICATIONS
Education :
High school diploma or equivalent degree required
Associate’s degree in quality management or related program preferred
ASQ Certification preferred
Experience :
2 years of manufacturing experience required
Previous quality / customer service experience required
Auditing experience preferred
Previous blueprint reading experience required
Other required Knowledge, Skills, and Abilities :
Ability to recognize safety concerns
Strong computer skills (Outlook, Excel, Word, PowerPoint)
Strong written and verbal communication skills
Excellent blueprint reading skills with a good understanding of geometric dimensioning and tolerancing
Familiarity with the ISO 9001 requirements
Excellent customer relations skills
Strong organizational skills
Knowledgeable in root cause analysis and corrective action
Ability to take part in continuous education and training
Excellent time management skills
EQUIPMENT USED
Office equipment (computer, phone, printer, scanner, copier and fax machine)
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