What are the responsibilities and job description for the Quality Technician position at Alexandria Industries?
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following description of work to be performed by this individual is not intended to be all-inclusive. Rather, it focuses on the major tasks that must be accomplished.
- Ensure that safety is always the number one priority at Alexandria Industries; promote and support a safe work environment and safety-oriented culture by following all safety programs and guidelines
- Support the quality department by responding to customers’ calls regarding quality related questions
- Perform product verification tests to verify parts meet customer specifications
- Enter customer concerns into the database and provide necessary follow-up:
- Assist and support all departments with the corrective action system
- Assist leadership with root cause analysis as needed
- Follow up and verify corrective action with the help of the audit team
- Wordsmith and send corrective action responses to customers as required
- Provide data from corrective action system as requested for quality system improvement
- Maintain corrective action database
- Review items for document control system and assist in updating the system as needed:
- Send out emails of documents that are coming due and overdue
- Follow up on outstanding documents
- Enter updates into the system
- Continuously improve the company quality system and results by using ISO9000 as a guideline
- Assist and plan internal ISO audits
- Make accurate, easy to use SmartScope programs to verify product
- Audit the Quality System in all areas to verify compliance
- Maintain the calibration system to include equipment tracking, equipment calibration scheduling and overall calibration of equipment maintenance using Calibration Recall software
- Read and analyze customer blueprints and specifications to understand product requirements
- By use of necessary measurement equipment, determine the conformance of the part to the customer specifications and maintain proper and accurate records as to the test results
- Collect and analyze data to assist with proper die corrections
- Assist with Internal ISO audits at Alexandria Extrusion MidAmerica (AEM)
- Assist in customer visits and quality audits as needed
- Work to shorten all QC checks using SPC as basis, to minimize equipment downtime
- Work with all department in the best interest of improving processes and procedures through means of data collection
MINIMUM QUALIFICATIONS
- Education:
- High school diploma or equivalent degree required
- Associate’s degree in quality management or related program preferred
- ASQ Certification preferred
- Experience:
- 2 years of manufacturing experience required
- Previous quality/customer service experience required
- Auditing experience preferred
- Previous blueprint reading experience required
- Other required Knowledge, Skills, and Abilities:
- Ability to recognize safety concerns
- Strong computer skills (Outlook, Excel, Word, PowerPoint)
- Strong written and verbal communication skills
- Excellent blueprint reading skills with a good understanding of geometric dimensioning and tolerancing
- Familiarity with the ISO 9001 requirements
- Excellent customer relations skills
- Strong organizational skills
- Knowledgeable in root cause analysis and corrective action
- Ability to take part in continuous education and training
- Excellent time management skills
EQUIPMENT USED
- Office equipment (computer, phone, printer, scanner, copier and fax machine)
- Measurement tools (calipers, micrometers, tape measure, )
- Instron tensile tester
- CNC mill
- Saws: sample saw, band saw,
- SmartScope vision inspection system
