What are the responsibilities and job description for the Front Desk Business Associate position at Alfa Dental Management?
WE HAVE AN IMMEDIATE OPENING FOR A TALENTED AND EXPERIENCED BUSINESS ASSOCIATE
We focused on providing high quality comprehensive dental care to every patient. Excellent pay package at $28-36/HR
At A Glance:
- $28-36/HR
- Eligible to earn monthly bonus/commissions
- Full time- Evenings and Weekends are required
Key Responsibilities
- Manage incoming calls from various channels including social media and marketing inquiries
- Assess patient needs, schedule and confirm patient appointments
- Follow-up with patients post appointment
- Schedule patient care appointments
- Interact with clinical and administrative team members regarding patient care
Qualifications
- 3 years SUPERIOR customer service experience
- 2 years of dental experience
- Strong organizational skills and ability to multi-task
- Strong communication and interpersonal skills
- Ability to work collaboratively with team members to provide exceptional patient care
- Proficient with practice management software (Open Dental preferred)
- Bi-lingual is a plus
Benefits
- Health and Vision Insurance
- Company Paid Life Insurance
- Paid Time Off
- 401K Company Match
- Voluntary Policies (Short & Long Term Disability, Critical, Accidental, etc.)
- Our Employee of the Month Drives 2025 BMW M4 Convertible
All offers of employment are contingent upon successful completion of a background check and drug testing. Please note medical marijuana use is not permitted by the company. It is our policy to prohibit smoking and vaping on all company premises to provide a safe and healthy work environment for all employees.
Salary : $28 - $36
