What are the responsibilities and job description for the Camp Office Assistant position at Alfond Youth and Community Center?
Come join us for the summer season at Camp Tracy!
POSITION SUMMARY:
Assist in the sign-in & sign-out of campers, registration process, sales in the camp store, as well as general customer service responsibilities. Other duties may included greeting families as they enter the building, printing and updating rosters, and other supportive administrative tasks.
ESSENTIAL FUNCTIONS:
- Maintain positive public relations with campers and guests.
- Sign-in and out campers at the beginning and end of each day/week
- Uphold security standards, such as checking photo IDs of people picking up campers
- Keep accurate attendance and maintain current program rosters
- Inform families of outstanding program balances and collect payment when necessary
- Answer program-specific questions for parents
- Process payments in camp store
SKILLS & COMPETENCIES:
- Organizational skills.
- Attention to detail
- Maintain confidentiality.
- Ability to work independently.
- Critical thinking.
- Excellent customer service and communication skills.
KNOWLEDGE/EDUCATION/CERTIFICATION:
- Basic CPR & First-Aid encouraged (or willingness to obtain)
EXPERIENCE:
- Prior customer service experience
- Experience working in a professional office setting
WORK SCEHDULE: This is a part-time hourly seasonal office-support position at Camp Tracy. Mon-Friday - 7:00am-9:00am and 3:30pm-5:15pm