What are the responsibilities and job description for the Remote Call Center Agent position at Aligatorteks Holding Inc?
Job Description
Are you a people person with excellent communication skills and a knack for problem-solving? Do you thrive in a fast-paced and dynamic environment? At Alligatorteks Holding Inc., we are seeking a Remote Call Center Agent to join our growing team!
As a Remote Call Center Agent, you will be responsible for providing exceptional customer service and support to our clients. You will be the first point of contact for any inquiries or issues our customers may have and will work diligently to ensure their satisfaction.
This is a remote position, allowing you to work from the comfort of your own home. We offer a flexible schedule, allowing you to manage your work-life balance effectively.
Responsibilities :
- Provide excellent customer service and support to our clients via phone and email
- Respond to customer inquiries and resolve any issues in a timely and professional manner
- Accurately document customer interactions and maintain detailed records
- Escalate complex issues to appropriate departments for further resolution
- Adhere to company policies and procedures to ensure quality service delivery
- Meet and exceed key performance indicators (KPIs) to ensure customer satisfaction
Requirements :
Benefits :
At Alligatorteks Holding Inc., we value diversity and are committed to creating an inclusive and supportive workplace for all employees. We believe that our employees are our greatest asset and we strive to create a positive and rewarding work culture.
Join our team as a Remote Call Center Agent and be a part of a growing and innovative company. Apply now!
About Aligatorteks Holding Inc
alligatortek began partnering with clients 25 years ago to develop game-changing applications for its clients. We bring deep industry knowledge to design innovative solutions for unique business challenges. We excel at building applications that drive revenue, remove bottlenecks and improve operational efficiency. We work closely with our clients to make sure that the applications we build will have a pleasing user experience and a positive impact on the business.
alligatortek leverages technologies like Microsoft Azure, the .Net framework, Xamarin, and database platforms to design and construct responsive web, mobile, and desktop applications.
alligatortek is recognized as a best-in-class partner, innovator and employer. We are a two-time winner of the Chicago Innovation Awards and a 2015 Microsoft Partner of the Year. Our team is honored to be a four-time winner of the 101 Best & Brightest Companies to Work For in the Nation.
For more information, please visit https : / / alligatortek.com .
Salary : $28
