What are the responsibilities and job description for the Program Director-Medical Leave of Absence position at Alight?
At Alight, we believe a companys success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight.
Our Values
- Champion People
- be empathetic and help create a place where everyone belongs.
- Grow with purpose
- be inspired by our higher calling of improving lives.
- Be Alight
- act with integrity, be real and empower others.
- About the Role
- Responsibilities
- Requirements
- Flexible Working
- DISCLAIMER :
Its why were so driven to connect passion with purpose. Our teams expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
Learn more at careers.alight.com.
As the Program Director, you will oversee a team delivering disability and leave management services. This key role demands effective client engagement and team leadership abilities. Your responsibilities include ensuring top-notch and compliant leave of absence services, promoting excellence and client satisfaction, and nurturing internal colleague engagement.
This role is remote with regular travel to the client office in Jersey City, New Jersey.
Leading and managing all aspects of Short-Term Disability (STD), Family Medical Leave, Company Leaves, and Medical Accommodations.
Driving a culture of excellence, resulting in high client satisfaction and internal colleague engagement.
Developing and execute innovative operational strategies using data and analytics to measure and improve performance.
Overseeing financial and contract management, including negotiations.
Ensuring that an effective system of regulatory compliance and internal controls have been maintained.
Recruiting, manage and grow and retain a high performing team.
Delivering exceptional cross-functional collaboration with key partners across the organization. Partners include : IT, Best Practices, Customer Service, Finance, Compliance, Account Management and Chief Medical Officer.
Serving as primary point of contact for the client leadership team and holds a key
Possess a comprehensive knowledge of disability and leave concepts, products, and claim management practices and principles.
Demonstrate leadership experience in business operations including disability claims and ADAAA claims. Additionally, motivate a diverse team, including physicians, and to mentor and inspire colleagues.
Display exceptional communication and relationship-building skills.
Exemplify a focus on operational excellence, leveraging technology, data, and analytics to drive service efficiency.
Implement performance management cycles. This includes establishing performance metrics with clear systems of measures and accountabilities that drive results.
Possess a Bachelors
3 years in a senior leadership role.
7 years of operations / service delivery experience in absence, disability, or benefits administration.
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and Top 100 Company for Remote Jobs 5 years in a row.
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because its important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Background checks may include some or all the following based on the nature of the position : SSN / SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and / or drug test. You will be notified during the hiring process which checks are required by the position.
Our commitment to Diversity and Inclusion
Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.
At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
Diversity Policy Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation / modification by contacting his / her recruiter.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Salary Pay Range
Minimum : 183,200.00
Maximum : 290,700.00
Pay Transparency Statement : Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidates experience, education, certification / credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and / or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit : https : / / bit.ly / Alight_Benefits
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.
