What are the responsibilities and job description for the Service Coordinator position at Align Services Coordination?
Job Overview
The NHTD waiver program is a home and community-based program that helps New York's Medicaid-eligible older adults and people with physical disabilities receive comprehensive services they need while they live in a community-based setting. The NHTD/TBI service coordinator provides support, oversight and monitoring to individuals and their care partners by working together to develop a safe plan of care.
Responsibilities
- Develops, implements, and maintains individual service plans.
- Offers ongoing oversight and monitoring of services identified in the plan of care.
- Assists prospective clients to become waiver participants.
- Coordinates and monitors the provision of various services for all patients.
- Establishes clear communication among clients, caregivers, and healthcare providers to ensure comprehensive care.
- Handles a high volume of incoming calls and emails.
- Maintains service agreement updates and relevant reports.
- Responsible for a caseload of up to 25 individuals.
Experience
- Previous experience in home care coordination or a related field is preferred.
- Ability to prioritize effectively and manage multiple tasks in a fast-paced environment.
- Strong customer service background.
- Attention to detail with problem solving skills.
- Verbal, written and telephone communication skills are required.
- Bilingual candidates, especially Spanish speakers, are encouraged to apply.
- Working knowledge of Medicaid Home and Community Based Services preferred.
Education
Bachelor of Social Work or equivalent degree in the fields of health and human services.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Merrick, NY 11566 (Required)
Ability to Relocate:
- Merrick, NY 11566: Relocate before starting work (Required)
Work Location: In person
Salary : $60,000 - $70,000