Demo

Sales Operations, Sr Manager

Align Technology
Morrisville, NC Full Time
POSTED ON 3/10/2025
AVAILABLE BEFORE 5/29/2025

Description

The Sales Operations, Sr Manager , will be responsible for developing and maintaining all incentive-based compensation systems / tools, optimizing work processes and providing insights and recommendations for sales teams. The candidate will work cross-functionally with various departments to create solutions by gathering data and insights to ultimately drive best-in-class experience and productivity to meet and exceed company / department goals. The candidate will utilize industry benchmarks to deliver tracking and traceability of processes and solutions utilizing technology platforms delivered by Sales Operations.

Role expectations

  • Develop, improve and maintain operational management systems, processes and best practices
  • Ensure current tools and processes are designed to generate sales effectiveness, remove roadblocks, and drive efficiencies in the field.
  • Enable two-way communication to stakeholders by leveraging and utilizing industry best practices, data, and insights.
  • Collaborate with cross-functional partners to support quotas and accrual runs.
  • Collaborate with sales leadership and internal stakeholders to define skill gaps, desired outcomes, and success criteria.
  • Develop financial models and evaluate ROI on key programs / initiatives while maintaining an unbiased view to help drive adoption and utilization of Align Products and Services.
  • Research and determine business needs on current systems and products related to compensation.
  • Act as the primary contact between scrum teams, product development departments and stakeholders to ensure the products meet specific objectives for relevant systems.
  • Provide insights on incentive trends, behavior and state of the business including recommendations for change.
  • Ensure system readiness for all incentive related tasks

What we're looking for

  • Bachelor’s Degree or equivalent
  • 10 years sales operations, strong analytics experience, and detail oriented.
  • Proficient in programming and analytical skills : Salesforce, SQL, PowerBI, and Sales Performance Management tools
  • Knowledge of organizational effectiveness and operations management
  • Experience budgeting and forecasting
  • Outstanding organizational skills
  • Strong personal and professional judgment
  • Adaptability to respond quickly to shifting priorities and adjust initiatives and priorities
  • Comfortable with legal and regulatory processes to ensure company compliance
  • Working knowledge of product development architecture
  • Proficiency in the use of analytic tools and strong analytical thinking
  • Excellent knowledge of user-centered design principles.
  • Excellent oral and written communication, including presentation skills
  • Ability to work with large teams and a variety of people, including users, product development team members and management team members
  • Problem-solving skills
  • Ability to travel 10% of the time
  • Applicant Privacy Policies :

    Review our Applicant Privacy Policies for additional information.

    Global Diversity Statement :

    At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.

    Equal Opportunity Statement :

    Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.

    Your growth and well-being :

    At Align, every smile matters. We are committed to supporting your health, contentment, and professional development through tools and initiatives designed to help you thrive. While benefits may vary by location, you can expect the following wherever you join us :

  • Health and well-being programs to keep you thriving in both body and mind.
  • Employee discounts on Invisalign products.
  • Learning opportunities though online learning resources and support for your individual development plans.
  • Inclusive workspace that fosters diversity and collaboration.
  • Country-specific details will be shared with you by your recruiter during the interview process.

    Discover Align :

    At Align Technology, we are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.

    We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.

    As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.

    Eager to learn how we embrace diversity and nurture employee well-being?

    Explore Align's culture here!

    Want to discover more about exocad and Cubicure ? Click on their names for additional information.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

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