What are the responsibilities and job description for the Sr. Manager Sales Operations position at Align Technology?
Department: Sales
Location: US-North Carolina-Raleigh
Description
The Sr. Manager Sales Operations, will be responsible for developing and maintaining all incentive-based compensation systems/tools, optimizing work processes and providing insights and recommendations for sales teams. The candidate will work cross-functionally with various departments to create solutions by gathering data and insights to ultimately drive best-in-class experience and productivity to meet and exceed company/department goals. The candidate will utilize industry benchmarks to deliver tracking and traceability of processes and solutions utilizing technology platforms delivered by Sales Operations.
Role expectations
Review our Applicant Privacy Policies for additional information.
Global Diversity Statement
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
Equal Opportunity Statement
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
Location: US-North Carolina-Raleigh
Description
The Sr. Manager Sales Operations, will be responsible for developing and maintaining all incentive-based compensation systems/tools, optimizing work processes and providing insights and recommendations for sales teams. The candidate will work cross-functionally with various departments to create solutions by gathering data and insights to ultimately drive best-in-class experience and productivity to meet and exceed company/department goals. The candidate will utilize industry benchmarks to deliver tracking and traceability of processes and solutions utilizing technology platforms delivered by Sales Operations.
Role expectations
- Develop, improve and maintain operational management systems, processes and best practices
- Ensure current tools and processes are designed to generate sales effectiveness, remove roadblocks, and drive efficiencies in the field.
- Enable two-way communication to stakeholders by leveraging and utilizing industry best practices, data, and insights.
- Collaborate with cross-functional partners to support quotas and accrual runs.
- Collaborate with sales leadership and internal stakeholders to define skill gaps, desired outcomes, and success criteria.
- Develop financial models and evaluate ROI on key programs/initiatives while maintaining an unbiased view to help drive adoption and utilization of Align Products and Services.
- Research and determine business needs on current systems and products related to compensation.
- Act as the primary contact between scrum teams, product development departments and stakeholders to ensure the products meet specific objectives for relevant systems.
- Provide insights on incentive trends, behavior and state of the business including recommendations for change.
- Ensure system readiness for all incentive related tasks
- Bachelor's Degree or equivalent
- 10 years sales operations, strong analytics experience, and detail oriented.
- Proficient in programming and analytical skills: Salesforce, SQL, PowerBI, and Sales Performance Management tools
- Knowledge of organizational effectiveness and operations management
- Experience budgeting and forecasting
- Outstanding organizational skills
- Strong personal and professional judgment
- Adaptability to respond quickly to shifting priorities and adjust initiatives and priorities
- Comfortable with legal and regulatory processes to ensure company compliance
- Working knowledge of product development architecture
- Proficiency in the use of analytic tools and strong analytical thinking
- Excellent knowledge of user-centered design principles.
- Excellent oral and written communication, including presentation skills
- Ability to work with large teams and a variety of people, including users, product development team members and management team members
- Problem-solving skills
- Ability to travel 10% of the time
Review our Applicant Privacy Policies for additional information.
Global Diversity Statement
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
Equal Opportunity Statement
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
