Maintenance Program Manager

JOB TITLE : Maintenance Program Manager

REPORTS TO : Director Operations

SUMMARY : Responsible for managing and controlling the preventative, predictive maintenance of plant machinery, mechanical, electrical and instrumentation equipment. Working alongside the Facility Managers, the MPM will be responsible for developing, implementing, and overseeing a comprehensive maintenance program for our data center facilities. This role involves managing maintenance activities, ensuring compliance with industry standards, and coordinating with various teams to minimize downtime and ensure our maintenance program is executed in compliance within the guidelines of the Aligned Runbook. The ideal candidate will have extensive experience in maintenance management, CMMS management, contract negotiations, and Vendor management within the data center or related industries, coupled with strong leadership and organizational skills.

DUTIES AND RESPONSIBILITIES :

• Design and implement a proactive maintenance program that includes preventive, predictive, and corrective maintenance strategies to ensure optimal performance of all facility systems.
• Manage and mentor a team of maintenance technicians and support staff, fostering a culture of safety, accountability, and continuous improvement.
• Coordinate with Facility Manager(s) and Site Director(s) to schedule maintenance and project work.
• Develop and manage the preventative maintenance calendar for the facility(s).
• Oversee relationships with external vendors and contractors, negotiating contracts, and ensuring that services meet company standards and compliance requirements.
• Establish and enforce contracts to support the MEP infrastructure and validate contractual agreements are being followed.
• Coordinates the scheduling, development and supports preventive maintenance, contracted maintenance, and general maintenance.
• Review Vendor reports and inspection records to identify faulty equipment. Providing the necessary documents to the FM / Dir.
• Perform QA / QC of all maintenance.
• Maintain detailed records of maintenance activities, equipment performance, and compliance reports. Provide regular updates to senior management on program performance and initiatives.
• Facilitate and manage new assets from internal projects for Operations in conjunction with Service Delivery.
• Ensure conformance with all change control development, approvals, and execution.
• Review and approve change requests, MOPs, SOPs, and EOPs submitted by vendors for all Preventative Maintenance, then pass on to FM for final approval.
• Alongside the FM, evaluate, assign, and monitor the maintenance efforts of in-house PMs and contractor PMs.
• Continuous evaluation of all building systems to ensure efficient operations.
• MPM will assist in client-based audits and internal audits for the facility(s). Preparing all necessary documentation and scheduling with onsite staff.
• Assist in developing, managing, and forecasting OPEX and CAPEX budget for the facility(s).
• Enforce safe work responsibilities and safety procedures capabilities of critical facilities employees and contractors.
• Key stakeholder in evaluating Aligned’s processes to ensure continuous improvement and innovation.
• Perform other duties necessary to accomplish objectives.

COMPETENCIES :

PHYSICAL DEMANDS AND WORK ENVIRONMENT :

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

At Aligned, we are committed to transparency and fostering a positive employee experience from your very first interaction with us. In compliance with Illinois pay disclosure requirements, when you join Aligned, you’ll have access to the following benefits : medical, dental, vision, short and long disability, life insurance and other voluntary benefits, 401k with employer match, bonus opportunities, paid time off, wellness benefits and professional development opportunities, all designed to support your well-being and career growth. We want you to have a clear understanding of what we offer, so you can make informed decisions about your future with us.

Aligned is equally committed to fostering an inclusive workplace and providing equal employment opportunities for all employees. We ensure that all applicants and team members are considered for employment, advancement, and all other employment-related matters without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military or veteran status, or any other characteristic protected by applicable law.

If you require a reasonable accommodation to perform the essential functions of your job due to a disability or medical condition, please contact our People & Culture team. Accommodation requests will be reviewed on a case-by-case basis in accordance with applicable laws. Aligned will make reasonable accommodations where necessary to enable qualified individuals with disabilities to perform the essential functions of their role.