What are the responsibilities and job description for the Technology Support Specialist Lead position at AlixPartners?
Company Overview
AlixPartners is a global management consulting firm that helps clients achieve sustainable growth and profitability.
Salary
The salary range for this position reflects the company's commitment to offering competitive compensation and benefits packages to its employees.
Job Description
Key Responsibilities:
• Analyze current server and related system architectures to design and implement improvements for increased functionality, reliability, and performance
• Participate in the design, configuration, build, implementation, and maintenance of computer servers, operating systems, and related hardware and peripherals
• Troubleshoot and resolve malfunctions with systems, operating platform/database interfaces, servers, configurations, and related equipment
• Schedule, communicate, perform, and monitor regular and ad-hoc systems maintenance activities within defined policies and processes
Required Skills and Qualifications:
• Three years of experience supporting computer networks and systems
• Broad knowledge of security, applications, and infrastructure
• Bachelor's degree in Computer Science or Management Information Systems, or equivalent work experience and skills
• Certifications: A , Network , HDI, ITIL preferred
• Familiarity with Microsoft Windows Server OS (W2k08-W2k12-W2k16); MCSE Certification
• Experience in large support operations, with experience in a 24x7x365 service delivery model
• Knowledge of Active Directory and group policy; prefer experience with Microsoft Distributed Files Services (DFS)
• Excellent written and verbal communication skills in English
Benefits
Employees at AlixPartners enjoy a range of benefits, including comprehensive health insurance, paid time off, and opportunities for professional development.
Others
AlixPartners is an equal opportunity employer, committed to fostering an inclusive environment for all employees.
AlixPartners is a global management consulting firm that helps clients achieve sustainable growth and profitability.
Salary
The salary range for this position reflects the company's commitment to offering competitive compensation and benefits packages to its employees.
Job Description
Key Responsibilities:
• Analyze current server and related system architectures to design and implement improvements for increased functionality, reliability, and performance
• Participate in the design, configuration, build, implementation, and maintenance of computer servers, operating systems, and related hardware and peripherals
• Troubleshoot and resolve malfunctions with systems, operating platform/database interfaces, servers, configurations, and related equipment
• Schedule, communicate, perform, and monitor regular and ad-hoc systems maintenance activities within defined policies and processes
Required Skills and Qualifications:
• Three years of experience supporting computer networks and systems
• Broad knowledge of security, applications, and infrastructure
• Bachelor's degree in Computer Science or Management Information Systems, or equivalent work experience and skills
• Certifications: A , Network , HDI, ITIL preferred
• Familiarity with Microsoft Windows Server OS (W2k08-W2k12-W2k16); MCSE Certification
• Experience in large support operations, with experience in a 24x7x365 service delivery model
• Knowledge of Active Directory and group policy; prefer experience with Microsoft Distributed Files Services (DFS)
• Excellent written and verbal communication skills in English
Benefits
Employees at AlixPartners enjoy a range of benefits, including comprehensive health insurance, paid time off, and opportunities for professional development.
Others
AlixPartners is an equal opportunity employer, committed to fostering an inclusive environment for all employees.
