What are the responsibilities and job description for the Office / Customer Service Representative position at All About Learning Press, Inc.?
Position Overview:
Join the (AALP) team as a year-round, part-time Customer Service Representative onsite in Eagle River, Wisconsin. This position starts at 20 hours per week, with additional hours available during the summer and fall peak seasons. There's also potential for growth over time based on customer demand.
Flexible start date in April. Starting pay: $17.00
Company:
At AALP, our work environment is friendly and casual, and our culture is built on core values: Excellence, Personal Growth and Accountability, Cooperation, Commitment, Making a Difference, Thoroughness, Diligence, and Raving Fans!
Key Responsibilities:
- Handle phone and email inquiries with promptness and care.
- Go the extra mile to solve customer issues with creativity and a can-do attitude.
- Adapt to shifting priorities in a fast-paced environment.
Desired Skills & Attributes:
- Empathy & Communication: Connect with customers and listen actively.
- Customer-Oriented: Provide flexible and responsive customer service.
- Adaptability: Adjust to changing priorities and collaborate effectively in a shared workload environment.
- Computer Skills: Proficiency in typing, computer applications, and email.
- Teachable Spirit: We value teachability as much as past experience. We believe in training and investing in the right person rather than relying solely on prior experience.
- Team Player: Kind, patient, caring, light-hearted, and a conscientious attitude.
Application Instructions:
Please submit a resume and cover letter by Friday, March 14, for priority consideration.
- In your cover letter, specify your availability and any scheduling restrictions.
- We will respond to submissions by Wednesday, March 19.
- Let us know if you'd like us to keep your resume on file for future openings.
Job Type: Part-time
Pay: From $17.00 per hour
Expected hours: 20 per week
Work Location: In person
Salary : $17