What are the responsibilities and job description for the Account Manager - Rental Industry position at All Access Equipment?
Who we are
All Access Equipment, a CMC company, is a leader in selling and servicing specialized access equipment in North America. Our main products include tracked Mobile Elevating Work Platforms (MEWPs), trailers, accessories, and transport solutions. We are the exclusive distributor of CMC aerial lifts in North America, and we love it! We are passionate about helping businesses work safely and efficiently in some of the most hard-to-reach places imaginable.
All Access Equipment, a CMC company, is a leader in selling and servicing specialized access equipment in North America. Our main products include tracked Mobile Elevating Work Platforms (MEWPs), trailers, accessories, and transport solutions. We are the exclusive distributor of CMC aerial lifts in North America, and we love it! We are passionate about helping businesses work safely and efficiently in some of the most hard-to-reach places imaginable.
What we do
At All Access Equipment, we empower our customers to grow their businesses with our high-quality, unique product. We are committed to delivering a first-class customer experience to support this mission.
At All Access Equipment, we empower our customers to grow their businesses with our high-quality, unique product. We are committed to delivering a first-class customer experience to support this mission.
Our sales team consists of experts in tree care, rental, hydraulic machinery, and other relevant industries.
The job
A competent Rental Sales Account Manager should be flexible and able to handle many duties pertaining to the company’s clients. The primary responsibility is
A competent Rental Sales Account Manager should be flexible and able to handle many duties pertaining to the company’s clients. The primary responsibility is
developing new business in the rental industry and keeping the customers happy and satisfied with the service they receive.
Who we are looking for
We seek a highly motivated, outgoing individual for this exciting position. If you enjoy working on a sales team and collaborating with others, this job is for you! If you like working on teams of driven individuals who love their work, this is the right place for you!
We seek a highly motivated, outgoing individual for this exciting position. If you enjoy working on a sales team and collaborating with others, this job is for you! If you like working on teams of driven individuals who love their work, this is the right place for you!
Job Responsibilities
- Generate new business within the rental industry
- Foster relationships with key decision-makers within the rental industry
- Engage with clients to comprehensively address their needs
- Cultivate strong client relationships to retain existing business and acquire new clients
- Collaborate with various internal departments to ensure prompt fulfillment of customer requests
- Resolve complaints and diligently track processes related to client needs
- Serve as the client's advocate within the organization, prioritizing customer satisfaction
- Gather and analyze consumer behavior data to adapt to evolving needs
- Contribute to developing and enhancing processes and procedures to optimize operations and enhance customer satisfaction.
- Directly support our dealer network in facilitating sales to the rental industry.
Requirements
- Proven experience in a sales leadership role
- Bachelor's degree in a related field and/or equivalent experience with a sales background
- Ability to travel for work as needed
- Proficient in resolving customer complaints or fulfilling customer needs.
- Excellent verbal and written communication skills to communicate product ideas to clients
- Up-to-date understanding of consumer behavior in the industry.
- Strong customer service and interpersonal skills for diverse customer interactions.
- Exceptional analytical skills for analyzing client data
- Effective time management and multitasking abilities to handle multiple tasks and clients simultaneously.
- Advanced motivational and negotiation skills
- Strong organizational skills and attention to detail
- Must be a highly self motivated person with a go-getter attitude
- Driven to chase leads and achieve sales targets.
- Must value company success. When you succeed, the team succeeds
- Outgoing personality with a passion for interacting with people
- Proficient in utilizing CRM and business management software, including Salesforce and comparable platforms, to efficiently manage customer relationships, track sales progress, and analyze data for informed decision-making.
Desired Qualifications
- Experience in a prior sales position
- Ability to improvise in difficult situations
Benefits
- 401(k) and 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
- Pet Insurance
- Company Paid Life Insurance
- Supplementary Life Insurance
- FSA
- Legal Insurance
- Accrued Paid time off
- 10 Paid Company Holidays
- Parental leave
- Referral program
