What are the responsibilities and job description for the Equipment Service Technician position at All Access Equipment?
Who we are
All Access Equipment is a leader in selling and servicing specialized access equipment in North America. Our main products include tracked Mobile Elevating Work Platforms (MEWPs) and trailers. We are the exclusive distributor of CMC aerial lifts in North America, and love it! We have a passion for helping businesses work safely, efficiently, and in some of the most hard-to-reach places.
What we do
At All Access Equipment, we enable our customers to grow their businesses by offering a high-quality, unique product. We back that up with our first-class customer experience!
The job
The General Service Mechanic assists our Aerial Technicians in maintaining our unique line of aerial lifts in the shop and in the field. These machines use electrical, hydraulic, and intelligent sensor systems to provide our customers with the safest, smoothest aerial lift experience.
All Access Equipment is a leader in selling and servicing specialized access equipment in North America. Our main products include tracked Mobile Elevating Work Platforms (MEWPs) and trailers. We are the exclusive distributor of CMC aerial lifts in North America, and love it! We have a passion for helping businesses work safely, efficiently, and in some of the most hard-to-reach places.
What we do
At All Access Equipment, we enable our customers to grow their businesses by offering a high-quality, unique product. We back that up with our first-class customer experience!
The job
The General Service Mechanic assists our Aerial Technicians in maintaining our unique line of aerial lifts in the shop and in the field. These machines use electrical, hydraulic, and intelligent sensor systems to provide our customers with the safest, smoothest aerial lift experience.
Our technicians test and prepare machines for delivery to customers, diagnose issues, and repair all aspects of the machine. We provide preventive maintenance, annual inspections, and field service at the customer’s request.
Candidates should have some experience working on construction equipment, tractors, automobiles, aircraft, or other types of equipment. A strong desire to learn and grow in this industry will lead you to a great future!
While primarily shop-based, once qualified, the General Service Mechanic may be asked to travel locally and within our territory to perform service in the field.
Who we are looking for
If you are highly motivated and love working on equipment, this is the place for you! We love these machines, but we are much more than that. We are sharply focused on our customers and pay attention to every detail. When a difficult problem arises, we dig in hard until it's resolved.
If you have 2-3 years of experience working as an equipment mechanic or technician, this is a great opportunity to step up to the next level. Our machines are a great combination of sensor networks, electrical controls, and hydraulic systems, but they also have mechanical components that require updating or replacing. (CANBUS knowledge is a plus)
While primarily shop-based, once qualified, the General Service Mechanic may be asked to travel locally and within our territory to perform service in the field.
Who we are looking for
If you are highly motivated and love working on equipment, this is the place for you! We love these machines, but we are much more than that. We are sharply focused on our customers and pay attention to every detail. When a difficult problem arises, we dig in hard until it's resolved.
If you have 2-3 years of experience working as an equipment mechanic or technician, this is a great opportunity to step up to the next level. Our machines are a great combination of sensor networks, electrical controls, and hydraulic systems, but they also have mechanical components that require updating or replacing. (CANBUS knowledge is a plus)
Job Responsibilities
- Assist senior technicians in the repair and diagnostics of lifts and other similar equipment
- Work with the refurbishment department on preparing trade-in lifts and equipment
- Diagnose and repair hydraulic, mechanical, and electrical issues on aerial lifts and other similar equipment in the shop
- Provide excellent customer service
- Write repair reports describing the issue found and steps to resolve
- Use laptop computers and mobile phones to manage work orders, research technical documents, and track customer issues
- Perform in-shop duties as required
Requirements
- 2 years - mechanical repairs and some troubleshooting and repairing electrical and hydraulic systems
- Some familiarity with a multimeter and basic electrical diagnosis is preferred
- Must have own tools
- Must be able to use a Microsoft Windows-based computer to interface with the machine diagnostics
- Must be capable of using an Android or iOS smartphone for using our field dispatch and communications tools
- High School Diploma or equivalent
- Valid driver's license and a satisfactory driving record
- Ability to lift, push, or pull 70 pounds, climb, bend, kneel, and work with arms raised
- Able to work outdoors in varying conditions
- Desire to learn and grow in customer service skills and aerial lift equipment technology
Desired Qualifications
- OSHA 10 card
- DOT health card
- Military maintenance training is a plus
- Technical studies such as automotive, aircraft maintenance, or heavy equipment preferred
- Experience with Microsoft Windows and Office tools
Benefits
- 401(k) and 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
- Pet Insurance
- Company Paid Life Insurance
- Supplementary Life Insurance
- FSA
- Legal Insurance
- Accrued Paid time off
- 10 Paid Company Holidays
- Parental leave
- Referral program
