What are the responsibilities and job description for the Face-to-Face Coordinator position at All Care?
Job description
All Care VNA is looking for a full-time Face to Face Coordinator. This position is Monday thru Friday 9am-5pm.
Position Summary: Primary responsibility to obtain a valid Face to Face document to meet Medicare guidelines for providing home health care services. Ensure the patient's electronic medical record includes necessary documentation required to bill for services provided. Provide Personal Health Information (PHI) upon request in accordance with HIPAA guidelines. Provide administrative support to the Operations department as needed.
Essential Duties:
· Review referral paperwork to ensure that there is a progress note (Face to Face) that meets the Medicare criteria to support home care.
· Contact referral sources and physicians’ offices when necessary to obtain valid documentation.
· Utilize Electronic Medical Record system (Netsmart) to track outstanding documents and upload them into the client record once received.
· Communicate with liaisons for help as needed to obtain a F2F from referral source.
· Communicate with the Clinical team to ensure that an MD appointment is scheduled if a progress note is not available with referral and there is no MD appointment scheduled.
Additional Duties:
· Cover in receptionist rotation as needed.
· Cross train as back up to other positions in the department
Experience:
Minimum of 2 years office experience required.
· Ability to read through medical documentation to ensure face to face supports reason for home care services
· Experience with secure document transmission, retrieval, maintenance and HIM preferred.
· Knowledge of medical terminology preferred.
· Detailed oriented with the ability to work with others
· Excellent organizational and communications skills.
· Proficient in use of Excel, Word, Email, Outlook and other office software.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- On-site gym
- Opportunities for advancement
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person