What are the responsibilities and job description for the Dispatcher Specialist position at ALL FLEET INC?
All Fleet Inc. is a leading provider of emergency truck and trailer repair services, recognized as one of the Fastest-Growing Private Companies in America. We are seeking a skilled Dispatcher/Emergency Breakdown Services Coordinator to join our team.
In this critical role, you will be responsible for providing essential assistance to stranded truck drivers, coordinating immediate onsite repair and emergency services. You will also maintain clear and effective communication between drivers, mobile technicians, and other stakeholders to ensure successful outcomes.
Key Qualifications:
- Excellent Communication : Strong written and verbal communication skills for effective email and chat interactions.
- High Attention to Detail : Excellent organizational capabilities and high attention to detail.
- Swift Response : Swift and professional response to incoming calls.
- Cheerful Disposition : Eager to assist customers with a cheerful disposition.
- Passion for Excellence : Commitment to delivering superior customer service and upholding a respectful and integral manner in all interactions.
Benefits:
- Competitive Salary : Starting at $16.00 per hour or more, depending on experience.
- Healthcare Options : Competitive healthcare options available.
- Opportunities for Growth : Opportunities for internal advancement and professional growth.
Salary : $16