Logistics Coordinator

At All Fleet Inc., we are committed to excellence and innovation in emergency truck and trailer repair services. Our team has been recognized as one of the Fastest-Growing Private Companies in America, securing a spot on the 2023 Inc. 5000 list.

We are seeking a skilled Dispatcher/Emergency Breakdown Services Coordinator to join our high-performing team. In this critical role, you will be the linchpin in assisting truck drivers nationwide, coordinating top-notch emergency repair services and ensuring drivers are back on the road as quickly as possible.

Key Responsibilities:

• Support : Provide essential assistance to stranded truck drivers by coordinating immediate onsite repair and emergency services.
• Communication : Maintain clear and effective communication between drivers, mobile technicians, and other stakeholders to ensure successful outcomes.
• Training : Learn and understand the unique needs of truck drivers in emergency situations, coordinating appropriate and timely solutions.
• Professionalism : Uphold a respectful and integral manner in all interactions, representing All Fleet Inc. in the best possible way.

Requirements:

• Positive Attitude : Eager to assist customers with a cheerful disposition.
• Phone Skills : Swift and professional response to incoming calls.
• Organizational Skills : High attention to detail and excellent organizational capabilities.
• Documentation Skills : Active listening skills with the ability to accurately document conversations.
• Communication : Strong written and verbal communication skills for effective email and chat interactions.
• Typing Skills : Ability to type at least 35 WPM with 80% accuracy.
• Background Check : Must be able to pass a comprehensive background check and drug test.
• Location : Applicants must be living and willing to work in the United States.
• Experience : Candidates with 1-3 years of experience in dispatch, fleet maintenance, or the transportation industry will be given preference.