What are the responsibilities and job description for the Veterinary Receptionist position at All God's Creatures Teaching Hospital & Surgery...?
All God's Creatures Teaching Hospital & Surgery Center in San Diego County.
Join our team of compassionate veterinary professionals supporting a full-service teaching hospital and a veterinary technician-training program.
Want to join our team?
- We are seeking an experienced receptionist / client service representative: With a friendly, outgoing personality and strong work ethic to excel at our practice. A part-time time position is available for a career minded individual who enjoys working with clients and animals.
- All The ideal receptionist candidate: Must be able to stay organized and detail oriented, possess the ability to multitask, handle high call volumes (while maintaining a calm, professional demeanor), and communicate effectively with clients, doctors, and teammates. In addition to performing a variety of daily tasks, our receptionists also spend a majority of the day scheduling various types of appointments, such as annual wellness exams, illness-related exams, surgical procedures, dental cleanings, laser appointments, and more!
- Responsibilities include, but not limited to, the following duties: Greeting and welcoming clients and patients. Appointment scheduling and overall practice scheduling management. Answering client questions and triaging client concerns Handling phone calls from multiple phone lines consistently throughout the work day Answering and fielding phone calls and emails from clients. Using problem-solving skills to resolve client concerns. Communicating with other veterinary clinics to send and / or request medical records for pets. Checking clients in and out / invoicing and processing payments for products and services. Maintaining a clean and professional work environment; Skills & desired qualities: Ability to work both individually and on a team while maintaining a positive attitude and providing excellent customer service to our clients. An individual who is a self-starter, compassionate, calm, team player, multi-tasker, highly organized, ambitious, friendly, and hard-working Offering support, empathy, and compassion when interacting with clients, especially during difficult times. Professional telephone etiquette and verbal communication skills. Computer and typing skills
- Competitive pay and full-time benefit package includes: Medical Insurance, Annual scrub allowance, PTO, and discounts on your pet’s health care
- Set schedule Monday thru Wednesday- 10 hour shifts
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Salary : $18 - $21