Assistant Store Manager

Job Description

WHEN YOU BECOME ONE OF OUR ASSISTANT STORE LEADERS, YOU:

• Show Great Attention to Detail
• Communicate Effectively
• Display Outstanding Customer Care
• Drive the 3 Rs (Revenue, Reviews & Responsibilities)
• Delegate Tasks Effectively
• Demonstrate the Utmost Level of Professionalism
• Motivate & Manage Team Performance
• Instill Trust/Show High Integrity
• Possess A Positive “All In” Attitude

We're looking for an upbeat, service-oriented individual to join our team as an Assistant Store Manager at the Valley View Mall in Roanoke, VA!

We are currently looking for a sharp, enthusiastic PART-TIME ASM to join our super engaged, guest-centric team of leaders. This isn’t your typical assistant manager role. As a store leader with AIA, your primary goal is “to facilitate fun” by constantly servicing visiting players as they arrive for their reserved game times. In addition, you will help the Regional Manager recruit, hire, develop and lead a team of 3 – 4 part-time Associates to drive and achieve team/company goals. This is a great opportunity for anyone excited for the chance to grow and develop with a company that is looking to change the face of how people interact socially through live games and activities. If you are looking for a new role with tons of variety . . . this is the job for you:

WHAT WE’RE LOOKING FOR IN OUR ASSISTANT STORE LEADERS:

• Represent the All In Adventures brand in a friendly and professional manner during every customer/employee interaction
• Exhibit polite, respectful behavior as guests enter and experience the venue
• Go above and beyond to meet their needs – actively looking for ways to wow our visiting guests
• Assist the Store/Area Manager with the day-to-day operations and financial success of the store including growing sales through local store marketing efforts and being super responsive to large group sales inquiries/leads
• Help inspire the team to achieve success by promoting and selling all AIA game services and promotional offers
• Support the Store/Area Manager by driving the engagement and development of the team of associates to ensure store revenue goals are met
• Enthusiastically greet new guests as they arrive for their scheduled appointments, or simply stop in to inquire about the experience
• Use excellent verbal skills as you provide information to guests about the overall game experience, room options, and safety rules
• Role model good manners as you and the team guide each guest to their selected game room
• Even if they beg, don’t give away clues – simply help our guests get moving again by providing a (teeny-tiny) hint
• Be there to support, encourage and affirm their game strategy as they exit their rooms – plus invite them back in the future!
• Help guide the daily housekeeping & operation of the facility, including the quick, sanitizing, and accurate recovery of each game room immediately after use
• Have an open ear to any guest(s) who happens to express any dissatisfaction with their experience; resolve their grievances by escalating to your Store/Area Manager with a sense of urgency
• Help lead the team through the process of arranging furniture, backdrops, props, or window displays, as outlined by company standards
• Ensure signage, written game clues, etc. reflect appropriate changes in themed promotions and upholds company guidelines
• Perform daily opening/end-of-day tasks

REQUIREMENTS FOR CONSIDERATION . . . (DON’T OVERLOOK THESE IMPORTANT CLUES)

• High School diploma (or GED)
• 1 year of previous key holder, lead, or supervisor/management experience
• Able to lift up to 50lbs
• Must pass company background screen and a professional reference check
• Able to work a flexible schedule, including nights, weekends, and holidays
• Must have reliable transportation
• Ability to adapt to a fast-paced work environment
• Solid problem-solving skills, computer skills
• Excellent verbal and written skills
• Multi-tasking capability and time management skills

JOIN OUR TEAM AND YOU’LL ENJOY:

• A Fun/Casual, Family-Friendly Workplace
• Collaborative, Engaged Co-Workers
• Work-Life Balance! (Assistant Managers average 25 - 30 hours/week; typically, 4 - 6-hour shifts varying between the hours of 10am – 9pm)
• Career Advancement Opportunities to Store Management
• A Competitive Base Hourly Wage, A Quarterly Assistant Manager Bonus Paid Incentives to Inspire Your Part-time Associates!
• A Company That Encourages “Being Yourself” (we love self-proclaimed game nerds and quirky, humorous, theatrical individuals!)

All in Adventures, LLC. is an equal opportunity employer and affirmatively seeks diversity in its workforce. All in Adventures recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

APPLY NOW . . . (RACE THE CLOCK! YOU DON’T WANT TO GET LEFT OUT OF THIS OPPORTUNITY): Upload your resume for immediate consideration!

Job Type: Part-time

Pay: Up to $17.00 per hour

Expected hours: 25 – 30 per week

Benefits:

• Flexible schedule

Shift:

• Day shift
• Evening shift

Work Location: In person

Salary : $17