What are the responsibilities and job description for the Patient Services Representative position at All in One HealthCare?
Job Title: Medical Front Desk Receptionist
Location: All In One Healthcare – Jacksonville, FL
Job Type: Full-Time ( Monday to Friday 9-5 pm)
Job Description:
All In One Healthcare is seeking a professional, friendly, and detail-oriented Medical Front Desk Receptionist to join our growing practice. This key role requires someone who can multitask efficiently, communicate clearly, and deliver exceptional patient service in a busy clinical environment.
Responsibilities:
- Warmly greet and check in all patients
- Schedule, confirm, and coordinate appointments
- Answer multi-line phone system and route calls appropriately
- Verify insurance eligibility and process authorizations
- Collect copays, outstanding balances, and accurately post payments
- Maintain up-to-date patient records in the EMR system (Kareo experience is a plus)
- Enter and update demographic and billing information
- Provide administrative support to providers and the office team
- Independently resolve patient or front desk concerns as needed
- Keep the front office clean, organized, and welcoming
- Perform any additional duties assigned by management or the healthcare team
Qualifications:
- High school diploma or equivalent required
- At least 1 year of experience in a medical office or healthcare setting preferred
- Proficient in Electronic Medical Records (EMR); Kareo experience is a plus
- Excellent verbal and written communication skills
- Bilingual (English/Spanish or other languages) is a strong plus
- Friendly, compassionate, and patient-focused attitude
- Strong multitasking and organizational abilities
- Self-motivated and able to work both independently and as part of a team
- Discreet with handling sensitive and confidential information
Position Details:
- Employment Type: Full-Time
- Hourly Rate: Negotiable based on experience
- Location: Jacksonville, FL
- Start Date: Immediate or flexible
To Apply:
Please submit your resume along with at least two professional references to allinonehealthcare101@gmail.com. We look forward to welcoming a reliable and personable professional to our All In One Healthcare team!
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Medical Specialty:
- Geriatrics
- Internal Medicine
- Primary Care
- Telemetry
Schedule:
- Monday to Friday
Work Location: In person
Salary : $17 - $18