What are the responsibilities and job description for the Automotive Service Manager position at All Star Automotive Group?
The Service Manager at All Star Autoplex (GMC, Chevy, Buick) is responsible for overseeing the entire service department, ensuring it is profitable and running smoothly. Their responsibilities include staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records.
Service Manager Responsibilities:
- Ensure customers receive prompt, courteous, and effective service
- Serve as a liaison between technicians and customers
- Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave an positive impression with the customer
- Manage and hire technicians and service advisors
- Distribute work between technicians
- Prioritize required services
- Ensure customers have a positive dealership experience
- Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled
- Spend quality time building relationships with the customers
Service Manager Requirements:
- Technical automotive knowledge
- Demonstrated ability to manage others
- Organized and friendly personality
- Dealership experience preferred
- DMS Knowledge- Dealertrack knowledge is a PLUS!
Service Manager Compensation and Benefits:
- Competitive Pay
- Flexible Working Hours
- Health Insurance
- 401(K)
Job Type: Full-time
Pay: $50,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
Shift:
- 10 hour shift
Work Days:
- Rotating weekends
- Weekends as needed
Work Location: In person
Salary : $50,000 - $90,000