What are the responsibilities and job description for the Dispatch Coordinator position at All Truck Transportation?
As a Dispatch Coordinator, you will be responsible for establishing strong customer relations as you work with your dedicated drivers to secure profitable freight orders while upholding our standard of exceptional customer service. Excellent planning skills, a good sense of judgment, and the ability to prioritize effectively are also essential.
Responsibilities:
· Solicit and track freight from customers in compliance with DOT rules and regulations.
· Enter shipments accurately.
· Schedule appointments.
· Relay reports and work orders to the supervisor.
· Maintain a professional relationship with customers to ensure continuous patronage.
· Monitor EDI shipments.
· Dispatch and monitor the movements of customers' freight of dedicated accounts for New Haven and Corrugated Bedford Park locations.
· Respond to empty calls.
· Communicate via wireless tablets and/or cell phones.
· Coordinate all aspects of pickups, and deliveries and track shipments from inception through completion.
· Resolve any issues that may affect the scheduled times for pickup or delivery due to mechanical problems with the truck, delays due to traffic or weather, and/or changes requested by the customer regarding times or locations.
- High School or Associate's degree.
- Ability to manage several tasks simultaneously.
- Keen orientation to detail.
- Excellent organization skills and logical thinking.
- Strong verbal and written communication skills.
- Strong computer skills.
- Excellent follow-through on daily tasks and projects.
- Related experience is preferred.
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- Monday to Friday
Work Location: In person
Salary : $40,000 - $45,000