What are the responsibilities and job description for the Customer Service Representative position at All West Communications?
JOIN OUR TEAM~WE’RE GROWING!
Are you PASSIONATE about creating an exceptional customer experience? Do you CARE about the details? Are you a team player who likes to LEARN new things? Do you CRAVE an environment of collaboration and enthusiasm? Do you believe that if something is worth doing, it’s worth doing RIGHT?
If this sounds like you, we would love to talk to you!
We are currently hiring a Customer Service Representative to assist customers in the office, over the phone, and through email. Ideally, this position will be filled by someone who is a team player and understands that giving the customer an exceptional experience is our number one goal! This person will be responsible for:
- Assisting new and existing customers by promoting and facilitating phone, internet and video customer solutions
- Serving in a critical role working with many groups to meet the All West standard of customer satisfaction
Tasks Include:
- Customer care
- Customer education
- Payment processing
- Customer recordkeeping
Requirements:
- Great attitude
- Enthusiasm for technology
- Quick learner
- Excellent people skills
- Willingness to learn
- 1-2 years customer service experience
- Proven success learning new computer programs
- High school diploma or equivalent
Hours are 8:30pm-5:30pm, Monday - Friday in our Ogden office.
Employee benefits include: Medical, dental, life, flexible spending, 401k, PTO, telecommunication services and more.
All West is a drug free workplace, conducting pre-employment and random post- hire drug screening.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $18
