Applied Learning & Development Specialist (Closes 3/26/2025)

The Applied Learning and Development Specialist is a member of the Office of Administration, Learning and Development Team within the Allegheny County Department of Human Services (DHS) which supports the efforts of DHS Senior Management Staff and the Director. The incumbent will implement strategies to enhance the practice of training and staff development and the meaningful use of assessments and engagement practices at the family, program, and system levels.

The incumbent will also work to promote and enhance collaboration and communication among DHS offices and providers to maximize efficacy of said strategies and to promote systems integration.

Responsibilities of this position also include training and technical assistance support and providing quality assurance as it relates to the implementation of the DHS Common Assessments, Trauma Informed Care, employee wellness and engagement and Learning and Development Initiatives and projects. Local and distant travel as required.

Essential duties and responsibilities include:

Supporting the implementation of cross-system and DHS wide learning initiatives as identified.
o Developing training curricula that meet instructional goals and learning objectives
o Utilizing a variety and appropriate learning modalities to meet the diverse needs of those requesting training
o Identifying or developing training resources including infographics, animated videos, and behavioral rehearsal/simulation models
o Facilitating engaging and highly interactive training and learning workshops
o Partnering with Subject Matter Experts to develop training resources and curricula
Providing on-going training and technical assistance regarding the DHS Common Assessments to providers and internal DHS staff.
Assisting with the implementation of a continuous quality improvement plan with the implementation of the DHS Common Assessments across DHS and its contracted providers.
Updated 1/29/2025 AE
Supporting the development and delivery of Trauma-informed practice focused trainings and resources to support providers and DHS internal staff.
Assisting with the implementation and delivery of employee wellness and engagement resources and programs.
Supporting L&D projects that may include:
o Supporting project manager in carrying out the project workplan
o Producing content/product according to the project scope and outline
o Communicating to the project manager regarding timeline of goals
o Revising content/product as needed
o Assisting with Marketing and Communication Efforts as needed Supervisory Responsibilities: This position has no supervisory responsibilities. Additional Responsibilities: On occasion, this position may require additional tasks as requested by the employer. Knowledge, Skills and Abilities:
Exceptional interpersonal and communication skills, both written and verbal
Exceptional presentation skills.
Proven ability to facilitate and communicate with multiple and diverse audiences.
Experience developing curriculum and training objectives.
Ability to designing learning materials, including slide decks, videos and infographics.
Ability to work independently on multiple tasks with minimal supervision.
Knowledge of adult learning principles.
Strong organizational skills.
Computer and software application experience with a proficiency in Microsoft Office software (PowerPoint, Word, and Excel).
Proven ability to work in a team-oriented environment. Education/Experience Requirements: Bachelors degree from an accredited college/university in human services or a related field, plus 2 years experience. -OR- Any equivalent combination of education and experience which meets the required knowledge, skills and abilities.

Certificates, Licenses, Registrations

Act 33 and 34 clearances.
-AND-
Valid drivers license and access to a reliable vehicle and/or access to public transportation in order to travel for required trainings and/or meetings within the community.

Why Allegheny County DHS?

• It is innovative. Most recently, the national attention and awards weve gotten are for how DHS integrates data and uses it to improve the safety and well-being of children through tools that support front-line staff in making decisions (using predictive analytics).
• DHS is committed to equity for our staff, our providers, and community members.
• You can make a big impact here. We stand out as one of the best human services organizations in the country. But we need problem-solvers, innovators, and terrific leaders to make sure we are smart in how we use our funding so that we reach the people who most need our help to make their lives better.

DHS strives to be the kind of place where a diverse mix of talented people want to come to grow and do their best work.

-From the organizations statement on Equity and Inclusion

AN EQUAL OPPORTUNITY EMPLOYER -M/F/V/D