What are the responsibilities and job description for the (FT) VP of Mortgage Lending position at ALLEGIANCE CREDIT UNION?
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Vice President of Mortgage Lending
Full-Time
Role:
The Vice President of Mortgage is a leadership role responsible for overseeing the strategic direction and management of the mortgage department. To lead the development and execution of mortgage-related products, production, services, and strategies to drive revenue growth, operational efficiency, and excellent member service. The Vice President of Mortgage will work closely with senior management, regulators, and other key stakeholders to ensure compliance, profitability, and market competitiveness in order to meet credit union goals and objectives. Attendance is an essential function of performing the duties of this job.
Essential Functions & Responsibilities:
30% - Directs and oversees day-to-day operations of the mortgage department, ensuring prompt response on applications, seamless processing, underwriting, and closing of mortgage loans. Develop and maintain high operational standards and efficiency to ensure timely and accurate delivery of mortgage products and services, fostering innovation and technology adoption to improve member experience. Keeps management apprised of emerging products that would benefit members needs and the credit union.
25% - Build and lead a high-performing production team, providing guidance, mentoring and support. Set performance targets and conduct regular performance measures to ensure team alignment with credit union goals.
20% - Trains and develops staff within the department to ensure the team is well-equipped to meet market demands and regulatory changes; participates in hiring new employees and recommends promotions/transfers and salary adjustments. Evaluates operations structure and team for continual improvement in areas of efficiency and effectiveness. Ensure the department consistently delivers exceptional service to members, resolving issues and improving satisfaction.
10% - Develops and maintains knowledge of the secondary market to ensure portfolio pricing, product relevance, profitability, and business risk. Keeps abreast of secondary market requirements as well as changes affecting compliance and regulations.
10% - Interviews, underwrites, approves, and closes and service loans.
5% - Performs other related duties as assigned.
