Production Manager

Department: Production Services

Location: Remote or Hybrid, US

Description

Allegiance Group Pursuant (AGP) is seeking a detail-oriented, resourceful, and solutions-driven Production Manager to join our fast-paced, collaborative team exclusively serving the non-profit industry. This role is responsible for end-to-end management of direct mail projects, from sourcing and estimating to final delivery. The ideal candidate brings deep expertise in direct mail, print production, vendor management, and thrives in a deadline-driven environment.

You will be a key driver in executing flawless direct mail campaigns, ensuring the highest quality while staying on schedule and within budget. If you're excited about making ideas come to life through world-class production—and enjoy balancing creativity, logistics, and technical execution—all while contributing to the success of our world-changing nonprofit clients, this could be the perfect fit.

Key Responsibilities

Production Management & Delivery

• Manage the full lifecycle of print production direct mail jobs
• Create production schedules, prepare estimates, and ensure on-time, on-budget delivery of projects
• Review and validate creative specs, layouts, and proofs to meet brand, quality, and postal standards
• Collaborate with internal teams (creative, strategy, account, data) and external vendors to align deliverables
• Prepare RFQs and lead competitive bidding processes to identify the best vendor solutions

Vendor Management

• Maintain strong relationships with print vendors, lettershops, and data processing partners
• Oversee vendor performance, execute quality control measures, and travel for press checks as needed
• Negotiate rates, timelines, and manage all vendor communications and contracts
• Monitor compliance with USPS regulations and industry best practices
• Maintain knowledge of innovations, technology trends, and new vendor capabilities

Financial Management

• Partner with finance and internal teams on budgeting, forecasting, and cost reconciliation
• Track actual costs against estimates and provide accurate reporting and documentation
• Manage purchase orders, invoices, postage requests, and cost summaries in accordance with company policy

Relationship Management

• Act as the liaison between account, creative, and vendor teams to ensure seamless communication
• Educate and advise internal stakeholders on production processes, postal options, and cost-efficient formats
• Hold teams accountable to production timelines and escalate risks proactively
  
  

Skills, Knowledge and Expertise

Required Experience & Skills

• 3 years in print production, direct mail production, or related fields
• Strong knowledge of offset and digital printing, VDP, finishing, and USPS requirements
• Experience in lettershop operations, data processing, and prepress management
• Proven ability to manage multiple projects simultaneously in a deadline-driven environment
• Excellent negotiation, vendor management, and relationship-building skills
• Familiarity with Adobe Creative Suite, Microsoft Office (Outlook, Excel, Word, PowerPoint), and production tracking tools
• Strong analytical, organizational, and problem-solving skills
• Ability to travel for press checks and vendor visits as needed

Preferred Qualifications

• Agency or marketing firm experience highly preferred
• Bachelor’s Degree in Advertising, Design, Communications, or related field
• Experience with sustainability and compliance best practices in print production

You're A Great Fit If You Are:

• A proactive problem-solver with a passion for detail and excellence
• A collaborative communicator who thrives in a team environment
• Flexible, organized, and calm under pressure
• A curious and continuous learner, always looking to improve processes
• Passionate about non-profit causes and being a great teammate

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Allegiance Group we are striving to build a diverse, inclusive, and equitable workplace. If you think this role sounds like you but your experience doesn’t align perfectly with every single qualification or skill in the description, please apply! You could be just the person we are looking for to fill this, or other, roles!

Benefits, Rewards & Perks

We are friendly, smart, curious and passionate about what we do! Working here, you will also enjoy:

• Competitive salaries quarterly recognition program
• Work-life balance Casual work environment
• Excellent benefits including Health, Dental, and Vision plans, Disability and Company Paid Life Insurance!
• Flexible PTO Policy Paid Parental Leave
• 401k and company match
• Oh, and don’t forget - You're working with clients who are making a positive difference in the world.