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Customer Service Rep

Allegiance Staffing
Conover, NC Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 4/25/2025

Job Description

Job Description

Conover, NC)

A leading supplier for woven and nonwoven fabrics, materials, and more is hiring for a clerical position.

Customer Service Rep Schedule :

  • Monday - Friday : 8 : 00 am- 5 : 00 pm.

Customer Service Rep Qualifications :

  • Applicant must have 2-5 years of customer service experience.
  • Able to operate office equipment.
  • Must have cooperative attitude necessary to work effectively with others.
  • Good communication skills (verbal & written).
  • Must be able to follow verbal & written instructions.
  • Commitment to Management System and Continuous Improvement process.

    • Customer Service Rep Responsibilities :

    The primary duties of the employee are (but are not limited to) the following :

  • Receive and enter all orders verbal, faxed or e-mailed.
  • Handle all inquiries / problems.
  • Receive and review electronically transmitted orders.
  • Handle all customer service duties for salespersons and regions.
  • Coordinate handling of customer inquiries and issues.
  • Confirm rush orders and create back orders.
  • Work with the plant on ship dates and any problems related to an order.
  • Maintain open order files.
  • Fax order confirmations to customer if required.
  • Relay information relative to other FOB’s.
  • Advise the salesperson of any customer issues.
  • Write up return authorizations (CARs) and follow up.
  • Make quote changes for all local sales accounts.
  • Perform other duties as assigned.

    • Customer Service Rep Pay :

  • 19 / hr.

    • Text #APPLY to 980-575-1638

    Salary : $19

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