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Customer Care Agent

Allegra Marketing Print Mail & Image360 Tampa-East
Tampa, FL Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 5/2/2025

This is a LOCAL In Office position.

REQUIRED 4 Years Customer Facing Experience working in the SIGN or PRINT industry.

This is not a Training Position.

Excellent Benefits and Work Environment.

BONUS in addition to hourly pay.

Compensation :

40,000 - $70,000 yearly

Responsibilities :

We are looking for a motivated and friendly Customer Service / Inside Sales Rep to add to our team.

  • You'll be discussing printing & project specs, providing pricing and turnaround times that meet customers needs.
  • You will have your own accounts to maintain and grow.
  • You will dig deeper into accounts for other needs that our brands can meet, and prospect clones of our accounts.
  • Youll work with production team members to deliver excellent products and services that earn 5 star ratings and customer referrals.
  • This in-office position communicates directly with clients by email, phone, and in-person.
  • You will manage multiple projects in a fast-paced environment prioritizing efforts to meet goals.

Qualifications :

  • Enjoy creating a great working environment with team members.
  • Passion for excellence and delivering excellent customer experiences.
  • Project management of customer projects that earn 5 star reviews.
  • Working knowledge of Quoting software (Printers Plan), and Salesforce (Plan Prophet) to manage jobs and customer information.
  • Business email etiquette using Outlook.
  • Basic experience using Adobe Creative Suite (Photoshop, Illustrator, InDesign) and the ability to create print and cut files for vehicle wraps and print.
  • Excellent problem-solving skills.
  • Professional & friendly clear-speaking voice.
  • Four years of experience in the sign or print industry.
  • Ability to see all colors and understand basics of good design.
  • Must be able to lift 25 lbs and move quickly in the production area.
  • About Company

    We are located in the Tampa / Brandon area and seek someone who lives within a 25-minute drive to our location at 2705 N. Falkenburg Rd.

    We offer an attractive compensation package.

  • Paid BONUS
  • Paid Vacation
  • Paid Holidays
  • Health Insurance
  • 401(k) plan
  • We are closed from Christmas to New Years
  • Friendly family-oriented work atmosphere
  • Allegra Marketing Print Mail & Image360 Tampa-East operate together as an established Marketing company offering in-house commercial printing & sign production.

    Our team has a Can-Do positive attitude that consistently earns 5-star reviews from both customers and former employees.

    We have a passion for making a difference in the lives of the clients we serve, as well as in our local community through supporting non-profits in the areas of education and child & family safety.

    We believe in doing good always and taking care of each other.

    Cover letters explaining why you are a great fit and the best time to schedule a phone interview will get you noticed.

    WHGEN2

    Compensation details : 40000-70000 Yearly Salary

    PIbeea978fde9a-31181-36588452

    Salary : $40,000 - $70,000

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