What are the responsibilities and job description for the Customer Care Agent position at Starboard A/C, INC?
Job Description
This is a full-time on-site role for a Customer Care Agent at Starboard A/C, INC in Plant City, FL. The Customer Care Agent will be responsible for managing schedules, providing administrative assistance, and maintaining effective communication with the vendors, technicians, & the clients. The role involves using strong interpersonal skills and phone etiquette to ensure efficient and smooth scheduling operations.
Qualifications
Starboard A/C, INC is an independently owned and operated HVAC company with over 30 years of experience. We specialize in Air Conditioning & Heating as well as Indoor Air Quality for Residential and Lite Commercial applications. Our technicians are experienced in new construction and retrofits, providing maintenance and diagnosis services to ensure the best solutions for your HVAC equipment.
Starboard A/C, INC is an independently owned and operated HVAC company with over 30 years of experience. We specialize in Air Conditioning & Heating as well as Indoor Air Quality for Residential and Lite Commercial applications. Our technicians are experienced in new construction and retrofits, providing maintenance and diagnosis services to ensure the best solutions for your HVAC equipment.
This is a full-time on-site role for a Customer Care Agent at Starboard A/C, INC in Plant City, FL. The Customer Care Agent will be responsible for managing schedules, providing administrative assistance, and maintaining effective communication with the vendors, technicians, & the clients. The role involves using strong interpersonal skills and phone etiquette to ensure efficient and smooth scheduling operations.
Qualifications
- Strong interpersonal skills, with the ability to effectively communicate with clients
- Proficient phone etiquette, with excellent verbal communication skills
- Experience in appointment scheduling and calendar management
- Administrative assistance skills, including data entry and document organization
- Attention to detail and strong organizational skills
- Ability to multitask and prioritize tasks effectively
- Experience in the HVAC industry is a plus
- High school diploma or equivalent
Starboard A/C, INC is an independently owned and operated HVAC company with over 30 years of experience. We specialize in Air Conditioning & Heating as well as Indoor Air Quality for Residential and Lite Commercial applications. Our technicians are experienced in new construction and retrofits, providing maintenance and diagnosis services to ensure the best solutions for your HVAC equipment.
Starboard A/C, INC is an independently owned and operated HVAC company with over 30 years of experience. We specialize in Air Conditioning & Heating as well as Indoor Air Quality for Residential and Lite Commercial applications. Our technicians are experienced in new construction and retrofits, providing maintenance and diagnosis services to ensure the best solutions for your HVAC equipment.