What are the responsibilities and job description for the Resident Services Director position at ALLEGRO MANAGEMENT COMPANY?
Job Details
Description
Allegro, Voted Great Place to Work! At Allegro Senior Living we are committed to being a premier senior living operator, placing people at the center of everything we do. Our pledge to offer the highest quality of service begins with our commitment to finding qualified team members who share our passion for providing an inspiring level of care and service. We cultivate a supportive and flexible working environment that motivates and empowers our team members to meet and exceed our residents expectations. The only thing missing is YOU!
The Resident Services Director (RSD) is responsible for oversight of the day-to-day activities in Assisted Living (AL), including resident services, associate management, general administration, and physical maintenance.
Provision of excellent resident services in accordance with all applicable law and regulations to achieve a deficiency-free survey is essential.
The RSD must maintain excellent service, high occupancy, and high resident and associate satisfaction in alignment with the goal of the Community.
Areas of Responsibility
- Create an individualized service plan for each resident in AL with input from Care Staff, updating per policy and as needed. Ensure Care Staff maintains current knowledge of residents' activities of daily living (ADL) needs and requirements.
- Identify the ongoing needs of residents to maintain the highest level of wellbeing.
- Ensure appropriate staffing levels through effective scheduling and maintain department staffing schedules utilizing the electronic payroll system.
- Work closely and maintain daily communications with the Assistant Resident Services Director and/or Program Director for Memory Care in administering and managing the Department, thereby ensuring continuity of care and services for the residents.
- Communicate with families, residents, and appropriate health care providers regarding areas of concern and collaborate to find solutions.
- Other duties as assigned – see full job description.
Qualifications
Required Qualifications
- Must be a minimum of 18 years of age.
- Minimum two (2) year's experience in Long Term Care, AL, or other equivalent geriatric care with AL training, with demonstrated sensitivity to the needs of the elderly.
- At least one (1) year supervisory nursing experience.
- Must have a positive Criminal Background Screening.
- The Community is a drug free workplace; associates are subject to adherence to the Company Drug Free Workplace policy.
Preferred Qualifications
- Licensed RN in good standing with the state licensing agency, as required by state regulations preferred.
- Previous experience with computerized resident documentation systems a plus.
Perks & Benefits
- Competitive Pay
- Affordable Health Insurance Plans
- Life Insurance and Disability Plans
- 401(k) Retirement Savings
- Time off Benefits
- Associate Recognition and Anniversary Awards
- Employee Assistance Program
- Associate & Resident Referral Bonus Program
- Associate Satisfaction Surveys
- Fun Work Environment!
Love Management Company, LLC, is an equal opportunity employer. Applicants will be considered for employment without regard to race, color, religion, disability, age, sex, sexual orientation, gender identity, pregnancy, national origin, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
