What are the responsibilities and job description for the Service Desk Consultant position at Allen Samuels Chevrolet?
Company Description
Allen Samuels Chevrolet is your local dealership for new and used cars, trucks, and SUVs in Hearne, TX. Visit our dealership today to explore our inventory and find the perfect vehicle for you.
Role Description
This is a full-time on-site role for a Service Desk Consultant at Allen Samuels Chevrolet. The Service Desk Consultant will be responsible for providing expert consulting, resolving customer issues, and ensuring high levels of customer satisfaction.
Qualifications
Allen Samuels Chevrolet is your local dealership for new and used cars, trucks, and SUVs in Hearne, TX. Visit our dealership today to explore our inventory and find the perfect vehicle for you.
Role Description
This is a full-time on-site role for a Service Desk Consultant at Allen Samuels Chevrolet. The Service Desk Consultant will be responsible for providing expert consulting, resolving customer issues, and ensuring high levels of customer satisfaction.
Qualifications
- Analytical Skills and Consulting expertise
- Strong Communication skills
- Focus on Customer Satisfaction and Customer Service
- Prior experience in a service desk or customer-facing role is preferred
- Ability to work well under pressure and in a fast-paced environment
- Knowledge of automotive industry or interest in cars is a plus