What are the responsibilities and job description for the Front Desk Receptionist position at Allergy Asthma & Immunology of East Alabama?
About the Company
At Allergy Asthma & Immunology of East Alabama our mission is to be the leading caregiver for patients of all ages in the region with allergies, chronic respiratory problems, and immune system deficiencies.
About the Role
Performs patient scheduling, insurance verification, and collection duties accurately, efficiently, and professionally. Demonstrate professionalism within their communication and interactions with patients and staff. Demonstrate sensitivity to confidential matters, be familiar with medical terminology, and the ability to problem-solve.
Responsibilities
- Report any misconduct, suspicious our unethical activities to the Compliance Officer.
- Greeting Patient(s) / Visitors
- Directing patient(s) to the proper location
- Answering phone / Transferring calls
- Working fax machine / copier / printer
- Scanning of all documents
- Outgoing Referrals to another Dr. office
- Incoming Referral from another Dr. office
- Obtaining Insurance Referral(s)
- Entering / Linking Referrals into Patient Chart
- Updating patient paperwork / consents
- Obtaining photo ID / Insurance Cards
- Collection all pertinent patient demographics
- Updating / Adding Insurance
- Verification of Insurance (System or Call)
- Collecting Money (Copay, deductibles, and previous balance)
- Verification of Insurance (System or Call)
- Collecting Money (Copay, deductibles, and previous balance)
- Posting / Linking Money
- Scheduling Appointments – All types
- Maintain Patient Flow
- Inventory / Supplies
- Updating Referral Doctor List
- Self-Pay patient(s)
- Balancing of daily Money – EOD report
- Prior Day Schedule Worksheet
- Running Reports / Updated spreadsheets
- Printing Medical Records
- Maintaining a neat lobby / office area
- On-line access to Insurance Companies
- Distributing E-mails and Faxes
- Knowledge of billing, insurance, and coding
Qualifications
Equal Opportunity Statement
Equal Opportunity Employer Allergy Asthma & Immunology of East Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, military or veteran status, gender, color or national origin in its employment practices.
Drug-Free Workplace Allergy Asthma & Immunology of East Alabama is a drug-free workplace. All offers of employment are contingent upon passing a pre-employment drug screening. Random drug screens throughout the course of employment will occur.
