What are the responsibilities and job description for the Junior Network Engineer position at ALLERGY PARTNERS?
Job Details
Job Location: 95-00-Corporate - Asheville, NC
Salary Range: Undisclosed
Description
POSITION: Junior Network Engineer
RESPONSIBLE TO: Manager, IS&T Operations
JOB SUMMARY: The Junior Network Engineer demonstrates foundational knowledge of network systems and a strong desire to grow their technical and troubleshooting skills in a collaborative, enterprise-scale environment.
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:
- Assisting with the installation and configuration of networking hardware under the guidance of senior staff.
- Supporting the implementation of network security best practices and protocols.
- Monitoring network performance and assisting in routine maintenance tasks.
- Responding to support tickets related to network issues and escalating when necessary.
- Documenting troubleshooting steps and resolutions in service tickets and knowledge base articles.
- Participating in network upgrade projects and deployments.
- Creating basic network reports and diagrams as needed.
OTHER
- Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes.
- Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline.
- Models the AP Code of Conduct and demonstrates a commitment to the AP Compliance Program, standards and policies.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
TYPICAL PHYSICAL DEMANDS
- No, or very limited, exposure to physical risk.
- No, or very limited, physical effort required.
- Work is normally performed in a typical interior/office work environment.
- Employee will occasionally be asked to lift and carry items weighing up to 30 pounds.
Qualifications
EDUCATIONAL REQUIREMENTS:
- High School Diploma or GED
QUALIFICATIONS AND EXPERIENCE:
- 2–3 years of experience in a technical support or network-related role.
- Basic knowledge of network operating systems and devices, including Meraki and Cisco.
- Familiarity with TCP/IP, DNS, DHCP, and other fundamental networking protocols.
- Exposure to networking tools and monitoring platforms.
- Strong attention to detail and willingness to learn from senior engineers.
- Excellent troubleshooting, communication, and documentation skills.
- A strong desire to grow professionally and pursue industry certifications (e.g., ECMS, CCNA).
