What are the responsibilities and job description for the System Engineer - Infrastructure position at AllergyMoms LLC?
Vital Care (www.vitalcare.com) is the premier pharmacy franchise business with franchises serving a wide range of patients, including those with chronic and acute conditions. Since 1986, our passion has been improving the lives of patients and healthcare professionals through locally-owned franchise locations across the United States. We have over 100 franchised Infusion pharmacies and clinics in 35 states, focusing on the underserved and secondary markets. We know infusion services, and we guide owners along the path of launch, growth, and successful business operations.
What We Offer
As a Systems Engineer specializing in infrastructure, you’ll be proficient in implementing and maintaining the IT systems that form the backbone of Vital Care. Your expertise will span cloud-based solutions, networking, system integrations, and administration. The engineer role, which is considered at the core experience level, will be responsible for collaborating with other engineers. The candidate will ensure the successful delivery of technical solutions aligned with the business’s strategic decisions.
Duties/Responsibilities
Vital Care Infusion Services is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans’ status, or any other basis protected by applicable federal, state, or local law.
Vital Care Infusion Services participates in E-Verify.
This is a full-time position.
What We Offer
- Comprehensive medical, dental, and vision plans, plus flexible spending, and health savings accounts.
- Paid time off, personal days, and company-paid holidays.
- Paid Paternal Leave.
- Volunteerism Days off.
- Income protection programs include company-sponsored basic life insurance and long-term disability insurance, as well as employee-paid voluntary life, accident, critical illness, and short-term disability insurance.
- 401(k) matching and tuition reimbursement.
- Employee assistance programs include mental health, financial and legal.
- Rewards programs offered by our medical carrier.
- Professional development and growth opportunities.
- Employee Referral Program.
As a Systems Engineer specializing in infrastructure, you’ll be proficient in implementing and maintaining the IT systems that form the backbone of Vital Care. Your expertise will span cloud-based solutions, networking, system integrations, and administration. The engineer role, which is considered at the core experience level, will be responsible for collaborating with other engineers. The candidate will ensure the successful delivery of technical solutions aligned with the business’s strategic decisions.
Duties/Responsibilities
- Infrastructure design and Management:
- Implement, and maintain infrastructure solutions that meet the organization's current and future needs.
- Integrate infrastructure systems to ensure seamless communication and collaboration across the infrastructure.
- Implement third-party tools and technologies to enhance system efficiency and performance.
- Tier 2 support for all aspects of the infrastructure including endpoints, servers, and networking.
- Performance Optimization:
- Monitor performance to ensure the highest levels of availability, reliability, and scalability.
- Implement and maintain security measures to safeguard the organization's infrastructure.
- Ensure compliance with industry standards and regulations, keeping abreast of security best practices.
- Troubleshooting and Escalation:
- Identify and troubleshoot systems and network issues.
- Escalate complex problems as needed.
- Project Leadership:
- Lead medium sized and moderate complex infrastructure-related projects from conception to completion, ensuring timely delivery and adherence to project milestones.
- Own support of assigned software tools.
- Bachelor’s degree in computer science or related experience.
- Proven experience as a System Engineer with a focus on infrastructure (minimum of 2 years).
- Industry certifications are a plus.
- Scripting and automation skills.
- Ability to understand operational business processes and apply technical/system knowledge.
- Must demonstrate excellent professional communication skills through clearly written, concise and comprehensive documentation, strong technical writing skills.
- Strong organizational, customer service, interpersonal, and time-management skills.
Vital Care Infusion Services is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans’ status, or any other basis protected by applicable federal, state, or local law.
Vital Care Infusion Services participates in E-Verify.
This is a full-time position.
