What are the responsibilities and job description for the Lead Veterinary Receptionist position at Alliance Animal Health?
Job duties include but are not limited to :
Maintain the visual appeal or the hospital reception area greet and welcome clients and patients answer questions and triage client concerns answer calls or emails and direct to the appropriate party for resolution schedule appointments to maximize efficiency and daily flow check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites scratches animal waste and potentially contagious diseases.
Whether youre looking to just be a master of your role or trying to grow into that next career move youll have opportunities through a variety of virtual and hands on interactive training and continuing development.
Qualifications : Were looking for :
- Experienced Receptionist with a minimum of 1year veterinary experience required
- Prior management experience
- Resolve informal employee complaints provide a general explanation of the nature and basis for hospital personnel policies and procedures; maintain effective employeemanagement communication.
- Work well with all team members and ensure that your actions support the hospital the doctors and the practice philosophy.
- Ensuring that pet owners complaints are promptly addressed and resolved.
- Compassionate Calm Team Player MultiTasker and Strong Communicator
- Highly organized and possess computer skills
- Selfstarter with the desire to continue to advance your knowledge and skillset.
Additional Information :
Pay range between $13 to $18 per hour depending on experience
We offer our staff :
For additional details including our full equal opportunity statement texting / outreach communication authorization physical requirements of the job and more please visit ;
Remote Work : Employment Type :
Fulltime
Key Skills
Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette
Vacancy : 1
Salary : $13 - $18
