Operations & Data Coordinator

THE ROLE

The Operations & Data Coordinator plays a critical role in ensuring all sites have effective and orderly school systems and information. Project work ranges from coordinating program-wide information sessions, maintaining student-level data, student recruitment, procurement, events coordination, and supporting day-to-day operations (food service operation, meetings, staffing assignments). In addition to maintaining the program’s information systems and operations, Operations and Data Coordinator serves as a part of the graduate success team and interacts with a wide variety of stakeholders and must be able to effectively communicate with students, teachers, families, and visitors. The Operations and Data Coordinator is supported by and reports directly to the Director of Operations.

WHO WE ARE

The mission of LEAD is to enable students ages 16-21 in grades 9-12 to master essential skills for success in careers, postsecondary education, and community leadership within a global society. We implement the Newark Opportunity Youth Network (NOYN) school model, supporting the unique academic and non-academic needs of students who have disengaged from traditional schooling. At LEAD Charter School, we are a vibrant school community that holds an unwavering belief in the power of young people to transform their lives and their communities. We are dedicated practitioners of research-based youth development practices and systems, ensuring every student receives a tailored, personalized, and strengths-based learning experience. As passionate advocates of opportunity youth, we strive to provide the necessary support and opportunities for our students to succeed.

WHAT OUR STAFF SAY

• "Being at LEAD has accelerated my career trajectory in ways that I could never imagine. I feel valued, supported, and empowered."
• 100% of LEAD staff feel they are trusted as professionals.
• 96% of LEAD staff feel supported in their work and professional development.
• 95% of LEAD staff feel they're treated with respect
• 91% of LEAD staff say supervisors encourage feedback and suggestions

WHAT WE ARE LOOKING FOR

• Bachelor’s or Master’s degree from an accredited college with relevant coursework in data analysis, data design, data analysis method, data management, and mathematics. Or relevant experience.
• Demonstrated skills in the areas of database management and analytics for social service organizations. 
• Robust analytical skills, with an ability to use quantitative and qualitative data to drive results 
• Expertise in one or more online database systems being used at OYN, especially Efforts-to-Outcome (ETO) and Powerschool, Performance Matters, as well as ability to learn new data systems quickly and align program databases.
• Excellent written and verbal communication skills, with particular ability to present data and program information, orally and in writing, in nontechnical language.
• Strong project management/plan development skills, group leadership and organizational skills.
• Commitment to OYN design and philosophy and unwavering belief that all students can excel.
• Able to work well with limited oversight and direction.
• Excellent technology skills, including use of office productivity software.
• Required criminal history background check and proof of U.S. citizenship or legal resident status.
• Driver’s license to travel to program sites for support, training, and implementation.

HOW YOU WILL THRIVE

• Professional Development: Weekly half-day sessions tailored to support your professional growth.
• Career Advancement: Opportunities to develop and lead school initiatives and engage in career planning for growth and trajectory.
• Supportive Environment: Work with a dedicated, talented, and supportive staff and empowered school leaders.
• Impact: Contribute to a mission that transforms equity through opportunity for young people in Newark.
• Career Bonus: Yearly Resigning Bonus

BENEFITS

• Paid Time Off Summer Vacation
• Health/Vision/Dental Benefits
• Enrollment in NJ Pension 
• HealthEquity (Employer paid HRA debit card)
• 100% Employer Paid Long Term Disability
• 100% Employer Paid Talkspace Access
• Metlife Legal Plan & Identity Protection
• Laptop & Supplies for all staff members
• Training & Professional Development

PERFORMANCE RESPONSIBILITIES

Data Systems and Support Responsibilities

1. Collect and analyze data for various local, network, state, and federal reports. (i.e. NJSmart, Attendance, NWEA, Enrollment, etc..)
2. Coordinate OYN’s data management systems around students, staff, and stakeholders (ETO, Powerschool, Etc…)
3. Collaborate with peers, Directors, and Managers to coordinate transfer and syncing of data across various systems. 
4. Work with Directors and Managers to improve data quality and increase LEAD’s impact.
5. Respond to data inquiries and requests to support a data-drive community.
6. Organize, analyze, and present data from multiple, disconnected, and complex data sets to various stakeholders
7. Develop handbooks and other tools to help staff learn the database and troubleshoot independently.
8. Work with Directors and Managers to create a menu of professional development offerings, including guides, training videos, and workshops, and conduct training sessions at programs as requested.
9. Work with Directors and Managers to train new staff in use of data systems and how to run reports in systems.
10. Provide ongoing training and consultation around data to staff and provide training as needed
11. Attend and participate in staff meetings to review data and database usage.
12. Create and maintain strong working relationships with all users across LEAD and it’s partners strategies.
13. Work supervisors to develop protocols and procedures for streamlining data processes.
14. Carry out all other duties as assigned.

Operations Responsibilities 

• Support the procurement process by work with the main office to ordering supplies and maintain inventory
• Support the tracking of procured goods and services from order to receipt and maintain an order process that supports providing resources to school stakeholders.
• Independently and in collaboration with school-base and network, recruitment teams recruit students and coordinate recruitment processes. This includes, calling students, coordinating enrollment intake, carrying out home-visits, and coordinating orientations.
• Coordinate school based events, including but not limited to back-to-school night, parent teacher conferences, Title-I information session, graduation, school trips, and other miscellaneous community events.
• Supporting the collection, organization, and maintenance of student enrollment files in accordance with local policies and procedures.
• Carry out other duties and tasks as assigned

Graduate Success

• Collaborate with members of the graduate success team to ensure each young person makes progress towards their IDP goals which includes earning their high school diploma and an industry-recognized certification/s. Work to ensure each young person is placed and retains placement after graduation.
• Manage community partnerships to connect students with resources such as internships, apprenticeships, industry certifications, and other opportunities that enhance their CTE experience.
• Assist young people in navigating the requirements of their chosen pathways, connecting them with relevant resources, and ensuring they meet program-specific milestones.
• Prepare students for post-graduation success by offering guidance on college applications, scholarship opportunities, and career exploration within their chosen CTE fields. Organize workshops and seminars to enhance their employability skills.
• Regularly monitor young peoples' IDP progress and well-being, with a particular focus on those in CTE programs. Identify students who may require additional support, such as tutoring, career counseling, or socio-emotional assistance, and coordinate interventions accordingly.
• Foster strong partnerships between the school, parents, and local businesses or organizations related to CTE pathways. Keep parents informed about their child's progress and involve them in relevant school activities or initiatives.
• Collect and analyze data related to CTE program outcomes, including graduation rates, post-graduation employment or education, and young people’s satisfaction. Use data insights to continuously improve the CTE program and graduate services.

TERMS OF EMPLOYMENT

• 12-month employee.
• Salary to be recommended by the LEAD’s Management Team and approved by the Board.

EVALUATION

• Performance will be evaluated annually in accordance with the Board's policy on evaluation.