What are the responsibilities and job description for the Feld Service Manager - Operations Lead position at NTT DATA Services?
NTT DATA Services is seeking a Feld Service Manager to join our team in Whippany, New Jersey.
About the Role
The successful candidate will provide direct supervision to a large team of operational, production, sales, service or administrative team members. They will work closely with the leadership team to achieve business objectives and support business process improvements.
Key Responsibilities
- Direct supervision of a large team of operational, production, sales, service or administrative team members
- Manages performance and sets clear expectations for work outcomes
- Coaches and mentors team members to ensure they meet specific performance metrics
- Supports leadership team in business process improvements
Requirements
To be successful in this role, you will require:
- Minimum 5 years managerial/leadership experience
- Minimum 5 years of negotiation skills
- Minimum 5 years of desktop administration experience
About NTT DATA Services
We are a trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success.
