Veterinary Evening Floor Team Lead

Company Description

Wedington Animal Hospital is a well-established, progressive, 10 doctor general practice located in Fayetteville, AR. We offer many services to provide the best comprehensive care to our patients including Wellness Services, Preventative Care, Urgent Care, Emergency & Critical Care, General & Orthopedic Surgery, Internal/External Medicine, Digital Full Body and Dental X-Ray, Dedicated Dental Suite, Ultrasound, Full In-House Laboratory, In-House Pharmacy, Cold Therapy Laser, Medical and/or Vacation Boarding, Grooming & more.

To learn more about us click here. 

Job Description

Job duties include, but are not limited to:

The Evening Floor Team Lead plays a key role in managing the daily operations of the hospital. They are responsible for supervising the evening support staff who assist the veterinarians. This position includes overseeing the training, orientation, and performance of the evening assistant, reception, and caretaker teams, as well as managing the pharmacy and medical supply inventory. The Evening Floor Team Lead must demonstrate strong leadership, effective communication, and organizational skills. Additionally, they should have excellent reporting and observational abilities to keep the practice owner, manager, and department supervisors informed about the performance and status of the evening shift staff.

Leads:  Veterinary Technicians, Veterinary Assistants, Receptionists, Caretakers

Qualifications

Essential Functions:

Human Resources

Ensure end of shift tasks are completed, and daily tasks and treatments are getting done quickly, efficiently and correctly

• Ensure that patients are rounded off to staff with appropriate skill set
• Assist Veterinary Assistants, Receptionists and Caretakers with daily tasks or any issues that may arise on the floor
• Assist with triages, and perform technician\va duties to help on the floor as needed
• Ensure staff are following hospital policies and procedures
• Help facilitate coverage when staff calls out
• Assist supervisors with staff performance reviews
• Assist supervisors with disciplinary action when needed
• Attend meetings as needed or required by management

• Mediate personnel grievances and disputes on evening shift
• Initiate and monitor technical / assistant staff training
• Assist in maintaining employee records by helping complete incident and accident reports
• Assist in performance reviews of support staff
• Help plan and conduct staff meetings as needed
• Help train staff on computer system, equipment and policies and procedures
• Maintain morale and efficient teamwork on evening shift across all departments
• Attend management meetings and deliver input from evening shift
• Seek out creative and new ways of accomplishing daily goals, and how to make the work environment better for all staff members

Inventory

• Work with Inventory coordinator to maintain proper inventory of pharmacy items
• Work with Inventory coordinator to maintain proper inventory of medical supplies
• Work with Inventory coordinator to take physical inventory as needed
• Work with Inventory coordinator to return expired drugs
• Work with Inventory coordinator to order all pharmacy items and medical supplies as needed

Operations

• Maintain medical equipment per manufacturer instructions
• Monitor compliance with Occupational Safety and Health Administration (OSHA), Drug Enforcement Agency (DEA) and Food and Drug Administration (FDA) requirements
• Perform the duties of the assistant / technician as needed
• Perform other duties as assigned

Work Environment: Large, steady hospital with high level of client interaction.  Great attention to detail and multi-tasking imminent.  Great organizational skills and human relations a must.

Continuing Education Requirements:  Trainings and Meetings as assigned.

Additional Information

We offer our staff:

Schedule: Monday-Friday, 3pm-11pm, although times may vary based on need of the hospital

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) 
• Employee Assistance Program 
• Paid Vacation and Sick Time for ALL Employees 
• Paid Bereavement Program 
• Paid Parental Leave Program  
• Competitive Compensation  
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program 
• Access to a CVA/CVT/CVPM Partnership through Penn Foster 
• Career Development Opportunities 
• Referral Bonus Program for most positions! 
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) 
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. 

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.