What are the responsibilities and job description for the Veterinary Evening Floor Team Lead position at Wedington Animal Hospital?
Job Description
Job duties include, but are not limited to :
The Evening Floor Team Lead plays a key role in managing the daily operations of the hospital. They are responsible for supervising the evening support staff who assist the veterinarians. This position includes overseeing the training, orientation, and performance of the evening assistant, reception, and caretaker teams, as well as managing the pharmacy and medical supply inventory. The Evening Floor Team Lead must demonstrate strong leadership, effective communication, and organizational skills. Additionally, they should have excellent reporting and observational abilities to keep the practice owner, manager, and department supervisors informed about the performance and status of the evening shift staff.
Leads : Veterinary Technicians, Veterinary Assistants, Receptionists, Caretakers
Qualifications
Essential Functions :
Human Resources
Ensure end of shift tasks are completed, and daily tasks and treatments are getting done quickly, efficiently and correctly
- Ensure that patients are rounded off to staff with appropriate skill set
- Assist Veterinary Assistants, Receptionists and Caretakers with daily tasks or any issues that may arise on the floor
- Assist with triages, and perform technician\va duties to help on the floor as needed
- Ensure staff are following hospital policies and procedures
- Help facilitate coverage when staff calls out
- Assist supervisors with staff performance reviews
- Assist supervisors with disciplinary action when needed
- Attend meetings as needed or required by management
- Mediate personnel grievances and disputes on evening shift
- Initiate and monitor technical / assistant staff training
- Assist in maintaining employee records by helping complete incident and accident reports
- Assist in performance reviews of support staff
- Help plan and conduct staff meetings as needed
- Help train staff on computer system, equipment and policies and procedures
- Maintain morale and efficient teamwork on evening shift across all departments
- Attend management meetings and deliver input from evening shift
- Seek out creative and new ways of accomplishing daily goals, and how to make the work environment better for all staff members
Inventory
Operations
Work Environment : Large, steady hospital with high level of client interaction. Great attention to detail and multi-tasking imminent. Great organizational skills and human relations a must.
Continuing Education Requirements : Trainings and Meetings as assigned.
Additional Information
We offer our staff :
Schedule : Monday-Friday, 3pm-11pm, although times may vary based on need of the hospital
For additional details including our full equal opportunity statement, texting / outreach communication authorization, physical requirements of the job and more, please visit https : / / allianceanimal.com / additionaljobdescriptiondetails / .
